I have a friend who has (started recently) a google phone number for their cell phone. After a couple of months a strange thing started. When the friend calls me, a strange number appears on my phone. When I call my friend, the strange number doesn’t work and the real number does. The strange number is consistent-whenever I receive a call it is always the same wrong number.
I realize that the caller ID can be anything the calling party wants and Google has simply gotten their numbers crossed in their database. My question is how can we get this fixed. The obvious solution, call Google, does not work-as anyone who has tried to contact a human at Google knows so well.
My WAG: The number shown on caller ID is not a real number at all, it’s just the number that Google’s servers have chosen to display. Your friend’s google calls to you aren’t coming from a “real” telephone, after all, they’re coming from a computer.
And now my factual answer: I don’t know. For giggles, I just used my computer to call my cell phone. Caller ID on the cell phone showed my GV number.
This is the closest I’ve been able to find.. It mentions the “gateway” number, though it’s talking about outbound vs inbound. If your friend looks at his call logs, do they show your correct phone number?
Thanks
I will ask him about his call log. Didn’t think to do that.
I understand that a Google call is coming from a computer and not another phone. But since there is a number associated with the call, and that number showed up correctly in the beginning (I think), it seems logical that it should show up in the future.