Grammarly seems Awkward

Factual Questions
1

I am editing my 900 page book for a final and electronic edition. I just did a manual review and have downloaded the paid version of Grammarly to go over it one last time.

So I:

  1. Selected the advanced version
  2. Entered my credit card information and zip code
  3. Smashed the download button
  4. Waited until the green Grammarly icon appeared on my desktop.
  5. Smashed that icon.
  6. Was assured that Grammarly will start once it is loaded.
  7. **Now I am confronted with a screen demanding my email and password. I have never told them either of those things. **
  8. I enter my standard email and password hoping that this is how I establish myself, but no joy.

How ought I to proceed?

2

It still seems awkward, but it sort of working.

It is an online app, it seems. It does not function as a plug-in to augment Word. So I drag my file to the Grammarly window, wait for it to upload and then discover that it only can handle a lousy sixty pages at a time. Yes, awkward indeed.

3

Are you saying you gave it the password for your email account?

That would be wrong on so many levels. I suggest you promptly change it.

4

…can I suggest you contact Grammarly support? You are paying for the premium option, after all.

A plugin does exist for word (on windows.)

I’m just following the steps you would have taken to get to here. Grammarly doesn’t have an “advanced version”, it has a “premium version.” If you click on the button to sign up for the “premium version” it takes you to a screen where it asks you “Sign up now” which you didn’t mention in your 8 steps.

The sign-up asks for your name, email and a password which at some stage you must have entered in order to get to the next screen which asks for your credit card details, and its these details that you need to be using when you are “confronted with a screen demanding your email and password.” If you don’t remember what you entered your browser may have remembered it, log into the “settings” section of your browser to see if you can find it.

5

Well, I am using it now. It only handles sixty-page hunks. Further, it removes my tabs, so I have to redo my tables yet again. It has some use. I do not like that it insists on the Oxford comma. I seem to use the phrase “a large number of” a lot and it catches that.

I paid for ninety days. At the moment, I do not think I will renew.

Thank you all.

6

Thanks, Paul. I keep seeing ads for Grammarly and was wondering about a real person’s experience with it.

7

The Word plug-in is working. 900 pages seem to be giving it a bit to work on. Lots of hourglass icons and spinning arrows.