Have fun in the slammer,
You sleazy-ass spammer,
We’ve taken your Porsche away.
For though your great longing
To increase my schlonging
Was evident all of your days,
Your mighty persistence
Has plagued my existence;
I’ll let Bubba count all the ways.
Okay, I’m calling bullshit on this. There is no justification for what Howard Carmack did, and nobody has a responsibility to hand him a real job so he doesn’t spend all of his time and energy annoying other people worldwide.
(Nice work, Dead Badger Badger Badger Badger Badger.)
Fraud and the like aside, I can kind of see making Spamming a felony and sending people that you catch away for a long, long time. Think about how much money they are costing society.
Yeah, I hate Spam as much as the next person, but I hardly see how violating the lily-white sanctity of someone’s inbox with ads for crap they don’t need is a felony, when polluting the landscape with billboards of ads for crap no one needs is ok.
I’m all for tossing this guy in the Big House for fraud, but I hardly think it’s worthwhile to waste time on spammers at this moment in our history.
Do a Google search on the cost of Spam. Some of it is obviously overstated, but nonetheless, pretty alarming.
The one spammer in the article sent out 830 MILLION email messages. That’s a tad more than your average user, and more than your average ISP bargained for. Multiply that by the number of different spammers in the game, and you get a LOT of crap flowing through the system. So in order to keep throughput at a reasonable limit, the ISP has to invest in more computers and more routers. In order to store all this spam, the ISPs have to buy more disks.
Every ISP has to maintain a staff to deal with abuse and pay for Spam filters. All of which adds to YOUR cost.
That is the billion dollar question and depends on who you ask.
For the sake of simplicity, let’s assume that spam accounts for 50% of all e-mail traffic. The internet has to handle that mail with the same priority and care as the solicited traffic. Take that to the ISP level, and half of an ISP’s e-mail budget goes to supporting this unwanted mail. Even more money is then spent on attempts to filter the spam out of customer inboxes. This all arrives at the end user in the form of higher fees, bogged down e-mail, and time and bandwidth spent while reading, deleting, or reporting the spam.
This is a whole lot more than a mild annoyance. This is people spending time deleting email when they could be working. Customers email getting lost in the deluge. Servers being purchased that otherwise would not be needed and so forth and so on.
Err… if a spam message makes an employee “so upset” that they are put off work for an hour or half a day, then there’s a problem with the employee.
I won’t argue the physical costs of dealing with spam – storage, bandwidth, and hardware – but come on? The lost productivity costs are just absurd if that’s what they amount to.
“This spam made me so upset I couldn’t work for 4 hours!” should not be met with “oh, then we’ll get right on that!” but rather with “right, well, you’re fired.”
But we aren’t talking about “a spam message”, we’re talking about every other e-mail in every inbox (assuming the 50% rate). For e-mail intensive jobs, the employer is either spending money to filter and maintain a higher ratio of legit mail to junk, or the employees are sifting through signifigantly polluted information. Sifting does not equal working, unless your job involves dissecting spam.
Sure, but how about if there was a story run on me waving pictures Juggz in the faces of preteens?
Bad, huh?
Well…look in the majority of inboxes out there. Now imagine someone’s kid come across a picture a porno site with a nice little picture of a poorly faked Britney Spears DV/DA shot.
Kids should be forced to sneak looks at their parents’ porn, as has been the case throughout history.
I understand that, but I’m saying that it’s not good justification to say that spam lowers productivity because some employees get so upset at receiving spam that they can’t work for hours.
Browsing the SDMB also lowers productivity, should businesses attack the SDMB? No, they should deal with their employees.
Yes, spending 4 seconds to delete a spam inevitably does add up to real money. Who dissects time into 4 seconds? 4 seconds wasted = 56 seconds working. It’s like dealing with any other distraction. I’m all about reporting physical costs, but jesus, people are taking an annoyance and turning it into a monetary loss.
I do get what you are saying about the emotional component here. That said, Spam does still cause productivity loss.
I specifically work tech support. About 70% of my job involves answering email from paying customers. My support in box gets a lot of Spam, some of which is rather clever in that is looks as if it has come from a customer. So, I spend a lot of time sorting email, customers wait longer than they should and so forth. That makes me less productive.
Now, I don’t know what kind of a dollar figure that one can attach to that. I can tell you that we have lost sales because people who were demoing the program that I support waited longer that they should have. Just a few thoughts.
Mr. Lewis’ cry baby statement does not, imho, represent the driving force behind the decreased productivity camp. At issue is the cumulative affect of physically (not emotionally) dealing with spam at the end user level.