I have a USB headset from plantronics that I got without a user guide. Their website does not offer to images help me figure out two buttons . I figured one is mute but cant tell which is which to make it worse they used to light up red when i press the button but the light doesnt show up anymore so i Rely on beeps.
One button has a pic of headphones and the other is a pic of a microphone.
Yes, I’m completely lost here.
Thanks
First of all, unfortunately, once the lights stop working, that’s usually not a good sign.
One button mutes the earphones and the other one mutes the microphone. You can put them on, plug them into your PC and click on the little speaker icon down in the system tray. That will bring up a little volume control slider; click back and forth on it and hear the electronic music strumming louder and softer, depending on where you click. Fiddle with the button next to the icon with headphones on it to confirm that that button mutes the speakers (in case somebody comes up to you and starts talking).
I don’t have a microphone on my computer at work, and I’m not sure how to get to a mic test option (they may have disabled it, or it may only show up if you have a mic plugged in).
Also, go to the plantronics site and see if you can find a model that looks like yours, and see if they have a downloadable manual.
Ok I think I got the gist of it. Clicking on the microphone button mutes me so that if on talking to someone on the phone they can’t hear me nor hear my sneeze or whatnot
(or is that the earpiece button)
apparently this headphone is so old that their website does not have any manuals. Also noticed their online manuals have no visuals
oh my goodness I found the manual. the brand/# was so rubbed out that I could barely see it on the headphones but I typed in a search and it popped up.
The Mute button is the microphone button, so I press mute and the caller on the phone can’t hear me talk or sneeze.
The earpiece button is the hang up / end call button so I don’t need it to call on my computer. I just press hand up on my computer screen
I got the headphones to make calls on the computer if I’m working at home.