Help..computer problem

My computer locks up, I believes it’s a software conflict. Is there a way I can find out? Nortons is no help at all. Any help at all would be appreciated.

I believes we need more information.

Locks up during boot-up?
During program launch?
At 3:17 pm every day?
With what error message?
Do you get mouse droppings?
What’s your OS/hardware profile?

HUH??

What do you expect from somebody who never graduated from high school & works in the NY City Sewer department? For that matter, the Kramdens woudn’t be much help either. Try the Ricardos & Mertzes.

The lock up is totally random…but never on boot up and always when we are online. I have re installed AOL and AIM and yahoo messenger. Also, I don’t know if this is connected or not, but my puter reboots itself at times. Not as often as the lock ups though. I get no error message, it just locks up. I can’t CAD I have to turn the machine off.

I have a HP pavillion 6643
500 mghz celeron
128 megs ram
Win98se