My old digital converter box went dead the other night. I just picked up a new one today and have been trying to hook it up with no success.
Here’s what the back of my cable box looks like. There are 5 coaxial cable jacks.
1 3 5
2 4
1 - RF In
2 - To Cable-In
3 - A
4 - B
5 - RF Out
Now, the way I currently have it is I have the two coax cables that come from the wall going into A and B. All three of the techs I have worked with on the phone agree it’s supposed to go there. Things diverge after that, mainly because none of them seem to have a diagram of my cable box, they describe cables by spatial relations that do not apply to mine - there is no little plug above my A and my B, all the jacks are either to the left or the right of it, as you can see in my diagram.
I have the cable that goes to my television from the RF Out. I know this is right.
Now, the first technician I talked to had me run a little 3 inch coax cable between the RF In and the To Cable-In. The next technician with an opinion regarding this said that the little cable went from the A to the To Cable In, and that the two cables from the wall went into B and Rf In. Both ways I get a picture from basic cable if the cable box is turned off, but if the box is on I get the guide graphics and menus, but white noise on the display and sound, no picture at all.
Is there anyone out there who can help me? They can’t get a tech out until the 28th, and my Mom will drive me crazy if we have no TV until then.