OK, I’ve been trying to install MSN Messenger for the last couple of days. Here’s the procedure:
[li]Sign into Hotmail and go to the Messenger Home page[/li][li]Go through download procedure (include Run from current location). Waiting…waiting…[/li][li]Read the prompt that endlessly teases me that “The MSN® Messenger Service installation wizard will ask for your Microsoft® Passport sign-in name.” I know better.[/li][li]Look at new window that pops up. Download complete. Do I want to install and run MSN Messenger Service 3.6? Click Yes[/li][li]Nothing. No “installation wizard” asking for anything, no new window to tell me what to do next. Searching hard drive, start menu, desktop for any indication MSN Messenger is there somewhere. No luck.[/li][li]Re-check Help. All answers intended for someone who downloaded successfully. I do not qualify.[/li][li]Bang head on desk.[/li]
I’m no compu-genius, I just do what I’m told. I’ve done everything they tell me and something’s not right. Before I fall into the depths of Microsoft customer service hell, I thought I’d ask the TM. Any ideas?
btw, I have a Dell Dimension XPS B733r, since I know that’ll be one of the first questions.