Help with Skype and my MacBook, please

[harmonicamoon]

About a month ago, the Skype caller couldn’t hear my voice. I did a restart and all was good.

On Monday, I had a normal call, everything okay. Well, Mondays are my daughter’s Skype night date. She couldn’t hear me. Video is okay. Two restarts, a shut down and nothing. In between the two calls, nothing changed on the MacBook. It wasn’t shut down.

Skype test call doesn’t hear me. I checked Mac audio and Skype audio settings. Everything okay. I have the latest version of Skype. Mac is OS X Yosemite, 10.10.5. Maybe it is time to download the latest OS?

I have asked Apple Community for help and have not heard from them.

Skype works fine with the iPad.

Would appreciate any ideas to solve this problem. I don’t know where to turn, except to you folks. Thank you for your help.

[beowulff]

From the web:

I found a solution!

Go to your top bar on your Mac where it says “Finder” and then go over to your right to the option “Go”. After you do this go down to “Utilities.” When you get there click “Audio MIDI Setup.” When you’re there so to speaker configurations, and make sure the top bar next to the letter “M” (Master) is all the way up. Then it should work!

[harmonicamoon]

Thank you beowulf!

The journey took me down places I have never visited on the Mac. And best of all, it worked!

Thanks for taking the time to reply. I learned a great deal. And, now I can Skype with my daughter!