Hey Wendy's- GET YOUR FUCKING ACT TOGETHER, OKAY?

The BBQ Pit
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I pull up to a Wendy’s drive through this morning and order a 1/4 pound Classic single with chesse . . combo with fries, a Sprite, and a decaf coffee.

The burger and the fries are fine. Then a half mile down the road I discover . . NO STRAW.

STRIKE ONE.

So, after taking a bite out this greaseburger, I pull off the lid off my fucking soda, and because it has ice in it, when I attempt to sip it I spill it all over my chest.

No problem, I’ll just get the napkins then . . .
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WHERE ARE MY GODAMNNED NAPKINS??? :mad:

STRIKE TWO!

So, now thanks to the incompetence of the pot smoking high school dropouts at the drive thru window, I have to wipe the grease off my hand on my pants before shaking hands with my client in 45 minutes. Yeah, that will go nice with the sticky soda all over my jacket. Thanks Wendy’s.

Okay, Vin, calm down . . . people sometime fuck up, especially when they are being paid $7.00 an hour . . that’s why they work behind a counter at Wendy’s, and not as CEO of IBM. You make mistakes too.

Not often, but it happens.

Besides, there’s always my freshly brewed, hot, decaffeinated coffee to keep me company in my car and warm me up this cold morning, . . wait . . HOLD THE PHONE . .
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WHAT THE FUCK IS THIS???
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A PACKET OF SANKA???
SANKA??? SANKA???

AND A STYROFOAM CUP FULL OF HOT WATER???

JESUS FUCKING CHRIST, I COULD HAVE MADE SHITTY INSTANT COFFEE AT MY OWN HOUSE!!! THIS IS BULLSHIT!

I mean, Burger King and McDionalds brew THEIR decaffeinated coffee . . . doesn’t Wendy’s try to portray themselves as “higher” than BK or McDonalds??

STRIKE THREE!

All right, my trip is now officially ruined, and my day is off to a bad, bad start. But AH . . the plot thickens.

I have half a mind U-turn to Wendy’s, and take this cup of hot water, and splash it in the fuckhead mullet-boy behind the counters zit covered face, but I DO have to be somewhere. May as well throw the fucking Sanka into the hot water, stir it, and grin and bear it right?

So, I pour the Sanka in the hot water, and reach into the bag for the stirer . .
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YEP YOU GUESSED IT:
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NO FUCKING STIRRER!!! :smack:

What am I supposed do do, stir this shit with my TONGUE???

STRIKE . .oh yeah, we ALREADY WERE AT THREE!!!

So, Wendy’s, let’s review this mornings event’s, shall we?

  1. No straw for my soda
  2. No napkins to wipe up the soda that dribbled from the cup all over my clothes because there was no straw
  3. Instant coffee for 75 cents
  4. No stirer to stir the crap instant offee.

I won’t even mention NO CREAM AND SUGAR. I mean, we HAVE reached absolute zero in incompetence, haven’t we?

MEMO TO WENDY’S FUCKWITS:

What the FUCK is your problem? I realize that if you combined all the IQs of the employees at your restaurant you would still get a double digit number, but is it THAT hard to remember napkins and a straw? Okay, I can forgive that . . .good help is hard to fire nowadays . . . .BUT INSTANT COFFEE???

CLUE! The reason I am using your drive through is because I plan on DRINKING MY COFFEE AND EATING MY FOOD . . . WHILE DRIVING!!! Just how the HELL am I supposed to mix Sanka WHILE I AM DRIVING??? WITHOUT A STRIRRER TO BOOT!!! If you are going to do this to me, at least direct me to a nearby road with lots of potholes in it so I can at least SHAKE my coffee!

Get your act together, Wendy’s. Train your employees. I know the guy that did my order is a moron, so keep it simple:

NAPKIN
STRAW
STIRER
CREAM AND SUGAR

EVERY BEVERAGE AND COFFEE ORDER.

That may be much, I will admit, but come on now! Even a monkey can put together blocks with enough repetition and reinforcement!

And the Sanka— gotta go. Thumbs down. NYET. CHEESEBALL. I mean, Mom and Pop gas stations in Kentucky brew their own coffee for Chrissakes!

In conclusion: GET WITH THE FUCKING PRGRAM. Get your stupid employees with the program, and BUY SOME COFFEE POTS. Wal-mart has 'em cheap, you are abillion dollar fast food chain, got it?

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Is Sanka decaf?

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Great rant!

Stick with the decaf :smiley:

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checking your order before you leave is fun!!!

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You gonna eat your fries?

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You ARE going to write the company aren’t you? I’ve actually had great luck with these big “chain” fast food places by writing complaint letters.

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Great Rant, Vinnie! I can’t believe they’re selling instant coffee–that’s just wrong for so many reasons.

Unfortunately, IME, Wendy’s simply blows. They screw up my order every single time I go there. And they put mayonaise–the vilest substance known to man–on everything! I once took a burger back to complain about the mayo, after specifically ordering it without, and the halfwit behind the counter actually asked me if I couldn’t just wipe it off. :mad: As if the nasty pasty wetness hadn’t already soaked into the bun and hopelessly tainted it. Buggers.

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Well Just make sure you vote with your dollar, and go somewhere else.

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Sue.

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Wendy’s just hasn’t been the same since Dave died. It must be difficult finding the correct utensils with tears in your eyes.

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I actually like Wendy’s, at least their food. The new grilled chicken and Mandarin orange salad is excellent (could use a little more poultry in it, though). I remember a while back starting a threat here in the BBQ PIT about how so many fast food restaurants don’t serve iced tea (the drinkable, non-instant kind LOL) and Wendy’s is one of the few places that still brews good tea. I went to a Wendy’s yesterday for lunch, though, and the service was quite deficient- there was just one register open, the folks in front of me had a credit or debit card that wasn’t working at first and the cashier spent about 15 minutes trying to get the machine to take it.

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I like Wendy’s once in a while. They’re open later than Mickey D’s or BK (but not as late as Jack in the Box or Taco Bell), and they have the fastest service I’ve ever seen.

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At my local Wendy’s, order a sour cream and chive potato. There’s a 10% chance you’ll get butter and sour cream, a 25% chance you’ll get only sour cream, a 25% chance you’ll get only butter and a 40% chance they’ll leave out both.

There’s also about a 30% chance they’ll dump approx. 2 cups of chives onto the potato for some unknown reason.

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You got a styrofoam cup? Luxury! I ordered coffee in the drive through at a fast food restaurant that has the same name as an old farmer. The kid handed me coffee in a waxed paper soda pop cup.

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Man, I sure as hell hope you’re joking.

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G’ih. Every time I order at Wendy’s, I order all my burgers without mayonnaise. And every time, without fail, they come with mayo. If I even get all my whole order to begin with. There have been time where I was given the wrong order, or entire burgers are missing. :mad: The same applies at Taco Hell. I think there’s an ongoing conspiracy in the western Cleveland area, in which Taco Bell and Wendy’s alternate their employees every couple of weeks or so. Not sure about McDonald’s, though, haven’t been there in ages. : puke :

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Huh. I’ve had good luck with Wendy’s - the drive through, anyway. BUT - they no longer automatically give you ketchup when you order fries! You have to specifically ask for it. And that’s just screwed up.

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This was one of the funnier rants I have seen here in a long time…a long time. [sir alec guiness]

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I don’t even like Wendy’s, but my wife does, so every time we’re driving somewhere and must stop for food Wendy’s it is. I’m not surprised by anything in the OP, other than that you apparently had no ketchup problems.

I play the ketchup game EACH and EVERY time I go into Wendy’s. Always a different Wendy’s, always the same thing:

::Dooku checks the bag for ketchup, no ketchup to be found, holds open bag towards the window::
“Can I get TEN ketchups with that Biggie Fries?”
::two packets are thrown in::
“OK, now I need eight more.”
::in come two more::
“Not driving away until I have ten ketchups…”
::two more::
“We’re now up to six, I need four more please…”
::finally a huge wad of ketchup is disdainfully tossed into my bag::

Seriously, are ketchup packets deducted from their paycheck? Why are they so goddamn stingy with the goddamn ketchup? I never have this problem elsewhere - on the rare occasions where ketchup is forgotten, I ask for ten ketchups, they either count them out or hand me a huge handful. NEVER at Wendy’s. It drives me friggin’ batshit.

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a certain bad news baboon is named Wendy.

LOL, this title made me look twice.