Okay, so I don’t really need the answer quickly, I’m just really hungry and am slowly being hypnotized by the pulsating 5-step meter showing the progress of my pizza. Right now, it’s in step 2: the “prep” phase.
I think this is a really cool feature, being able to check the status of your pizza online. But I’m curious: how accurate is it? Do the Dominoes employees really interact with the order on the computer every step of the way? Or does the tracker perhaps merely guess what phase it should be in based on time?
Anyone know? I’M HUNGRY!
ETA: Just entered the “bake” phase! I can’t wait for step 6: the “devouring” stage.
I think its relatively accurate. I know that about 10 minutes from X bringing my pizza, its on its way. But what happens inside the store, I can’t say.
Tracker says: “You got it!” Except I’m pizzaless still 
dude, if you’re suffering from the munchies this bad, call the friggin dominos directly.
Dude, I’m kidding around–it’s only been 40 minutes. The question is earnest; I’m curious how it works.
The one time I used it, the Dominoes in question was in Chicopee MA. It was incredibly accurate. Well, except that I had it about 3 minutes before the tracker said I did.
I managed a Domino’s for a long time. When we installed the new computer systems, they depended on input from the employees. This is in Canada, though, so YMMV.
When your order was taken, your pizza appeared on the screen as “being made”. Once the dough ball was down the line, sauced, topped and cheesed, an employee hit a key on the system which then listed your pizza as “baking”. About seven minutes later (depending on your location’s oven speed), the system would automatically list the pizza as “ready to be delivered”. Once a driver picked it up, he would have to key into the system that he was leaving, which would then list your pizza as “delivered”.
So if the tracker operates directly off the store’s system, which I suspect it does, it won’t account for the time between the pizza leaving the store and the pizza arriving to you.
It tracks in real time until the pizza leaves the store. At that point, it goes to “out for delivery”, and since the store doesn’t actually have contact with its drivers (unless they call in) it automatically marks every “out for delivery” pizza as “delivered” after nine minutes, that apparently being the Dominos current standard for door-to-door delivery time.
IMHO, nine minutes is rather optimistic. I delivered pizzas for four years in college, for two national franchises, one regional franchise, and one mom-and-pop operation, and nine minutes door-to-door was just about the minimum travel time.
But why does it always say that the Dominos employee serving me is named Parmanand?
In my experience, not at all, because the session times out after a few minutes, and once that happens I can’t get back to my pending order. If I try to log in again, it thinks I want to make another order.
Maybe I need to try a different browser.