I don’t think we’re disagreeing. I don’t think it’s a brilliant question, and it’s obvious when you think about it. But, it’s hardly worth lambasting someone for.
I stand by my original statement that the OP was being “a bit harsh”.
Someone the other day asked me how long my next marathon was. I pointed out that all marathons were the same length. She didn’t know because she doesn’t run mararthons. No big deal.
Yeah, I guess when you put it like that, it is to be expected that people won’t know anything about portrait and landscape orientation of photographs. Like the length of a marathon, it’s not something they come across in their every day lives.
What about if someone wanted to run a half-marathon but they wanted it to be the same distance as a full marathon. Would you think they were stupid?
Remembering some of the arguments I’ve seen over the relative vitues of wide screen vs pan n scan versions of movies, I’m not at all surprised to learn that many people have no concept of scale or proportion.
Cut off the left or right 6 inches of the print. Rotate that removed section 90 degress and duct tape it (front or back, your artistic choice) to the top or bottom of the remaining portion of the print. Mat, frame, and send it with a letter stating that you are happy to accomodate special requests of your customers.
Optionally, request that your customer take a big block of wood and cut out an 11X17 rectangle from the middle of it. Tell them to rotate it 90 degrees and fit it back in the hole from which it was removed. Explain that if they actually accomplish this, your print will resemble what is left of the block that they removed.
I guess you have to say certain pictures are 17 by 11 and 10 by 8. :eek:
Okay with me, as long as they include a dog with shifty eyes.
I suppose the ebayer could have assumed the picture had been cropped from a much larger original. In which case she may just have wanted a recropping in portrait format.
Won’t work. When I did phone support for Microsoft, I would ask people to do stuff like this. That is, I would ask them to draw a 14" line down the length of 11" paper. After a few minutes of silence, they would come back and say “OK, now what?”
Ok, and if the buyer asked whether panache45’s 11x17 landscape shot was “tall” or “wide”, much fewer people would be ridiculing her. But she obviously knew the definition of “landscape” and “portrait”, as she requested that one be changed to the other.
How do you lookup an eBay seller?
Small excerpt of my brother’s eBay feedback:
·battery not gauranteed, did not charge
Reply by rad-dyn: Thank you for the feedback. Testing a new product would have made it a used item
·I do not recommend him to anyone.
Reply by rad-dyn: Negative entry is from a deadbeat high bidder refusing to even pay auction fees!
·Seller does not accept paypal , I only use paypal sorry
Reply by rad-dyn: Payment choice is no mystery. All options are clearly listed in rad-dyn auctions
·This is a local guy !Still do not want me to pick up !Very rude!!
Reply by rad-dyn: “Product must be shipped” is the exact wording in the auction. Who is rude?
I don’t know… what was the exact wording of the request?
Maybe the buyer thought that “landscape” meant the content matter, and somehow wanted to receive a picture of someone’s face.
Not that that excuses much…
Exactly what I was thinking. To illustrate:
Here’s an uncropped snapshot taken recently.
Here’s the crop I chose, even though the original is landscape.
Here’s a landscape crop losing nothing from either side, just cropping the top and bottom.
Perhaps the supposedly clueless buyer was in fact familiar with such flexibility in cropping and assumed panache45 could do it.