I bought this cool mouse at Staples the other day that had a verticle and horizontle roller on it. I unplugged my silly little one roller mouse and plugged in that one, loaded in the software and it didn’t work. I did an uninstall and tried again, still didn’t work so I tried to put my old mouse in again and the roller on that one won’t work either so now I’m stuck with two mouses and no rollers that work! Can anyone tell me how to get the roller thing on my orginal mouse to work again and I will just take the fancy schmancy mouse back? I miss my roller thing
Thanks.
Is the first mouse the one that came with the computer? If so, the computer should be able to recognize it. If not, then you should have the original driver for it. If not, see if the mouse’s manufacturer has a website and look for a driver there.
Did you restart the computer? ALso was the computer on when you put the mouse on? Serial ports have electricity running in them. But from control panel:system: mouse see what driver owns that.
No difference. In both cases, you remove their balls.
(We had a sign in our computer lab after people started removing the mouse balls – “Do not neuter the mice!”).
Seriously, probably the best way to reinstall your first mouse is to go to the computer properties (Right click on “My Computer,” click on “Properties,” and choose “Device manager.” One of the options is “mouse.” Delete anything there. Make sure your old mouse is plugged in. Then restart the computer. It should recognize the mouse and reinstall a basic driver.
Hi,
It is only the roller that’s not working.
So ya’ll are saying that it is ok to go to device manager and delete the mouse, then reboot the computer and that will make it recognize it again? Somebody please confirm this before I do it!!!
I do not know what you mean by “roller” but I have a MS wheel mouse and the driver for the wheel is separate from the main mouse driver. They load separately and have separate lines in the register. I can disable the wheel whithout disabling the rest of the mouse.
crap, crap, crap!!
I deleted the PS/O2 thing in device manager under mouse and then rebooted. It recognized the mouse and reinstalled it but the roller thing still does not work!!
handy,
I’m not sure what it’s called but it’s the wheel on top of the mouse that makes it possible to just roll to the bottom of web pages instead of having to click the arrows to go up or down(does that make any sense??)
I am now going to try to delete the mouse under device manager again and try to install the new fancy schmancy mouse and see if that works. UGHHHH
If you are talking about the roller between the buttons that is used to scroll in some programs such as Word, be aware that not all programs are able to use the scroller roller.
If you have a late model version of Word, check to see if the roller scrolls text in a document.
You may also have go to Control Panel/mouse and active/enable the roller feature.
It does help if you can be more clear in your descriptions. I am guessing what you have is not a trackball but a wheel mouse. Tt is not called a roller. It is called a wheel. And you have not said the brand. With so little information you are asking the impossible. Try searching the manufacturer’s web site for information and drivers.
As I said, mine is from MS (they call it “Intellimouse”) and needs an installation program because it needs a separate driver for the wheel. For a while I had the wheel disabled because I thought it might be the cause of some problems (to tell the truth I do not find it very useful).
You’d think Darby wold look at the box it came in, read it & report back who made it so we could look it up.
However, that is correct, only certain programs support the scrolling ball. I have one, I needed to run the installation program & tell it which programs to use it with. I did okay with IE but not Netscape.
