Right, I’ll take a swing at this.
I guess we’re talking about different definitions of quality, here.
Definition 1: Quality in a motorcycle means build quality, reliability, longevity etc. In this respect, HD did have serious problems some years back, but just about everyone agrees that they’ve improved and are now completely up to what might be expected. They’ll start, they’ll run, they won’t give up in the middle of nowhere, they don’t need the amount of fiddling they used to. So if this is your take on quality, no problems with HD anymore.
Definition 2: Quality in a motorcycle means a good power-to-weight ratio, acceleration, handling, braking, comfort etc. etc. This is where a lot of people have started to think that the HD leaves something to be desired. After all, the stock HD is heavier than a lot of motorcycles, yet the engine isn’t all that strong. Acceleration, handling, braking etc. isn’t really up to the standard set by the competition. And HD prices are high, too. Even if you stay in the specific segment HD has carved out for itself, cruisers, there are competitors out there that does it better.
Or would, if it wasn’t for:
Definition 3: Quality in a motorcycle means Harley Davidson. This one can’t be argued, really. HD has managed to surround itself with a mystique like no other brand, and has become an icon in itself. To some riders, this is of paramount importance.
So I’d say both are right (I know, I’m a great help):
Your step-dad certainly has a point that many, if not most, modern motorcycles have more advanced designs than HD. I wouldn’t agree that HD has declined in quality, if he’s thinking “build quality”. But they’ve been overtaken by the competition if we’re talking advanced design or price/performance.
Your dad, OTOH, is right that HD delivers a well-built product. It fits perfectly in its niche and it lives up to the customers’ expectations.
Personally, I like to compare HD to the old MG sports cars: Stylish, charming, cool - sure. But I wouldn’t expect anyone to keep building them - or buying them. Especially not if they were carrying a Porsche pricetag.
And now I’m waiting to be ripped limb from limb by HD enthusiasts. (Please be gentle - we all ride, OK ?)
S. Norman