I had a repair guy out to service my (built-in to refrigerator) freezer on Saturday. During the visit, he told me that if I expect the freezer to keep any food good longer than 2 or 3 weeks or a month, I’ve got too high expectations.
He says freezers are designed to keep food good for 2-4 weeks and no longer. I told him that my past refrigerator freezers would keep food good for much longer, 2 months, 3 months, sometimes for a year or more of it’s properly packaged or unopened. He thought I was lying or misremembering.
My complaint about our freezer is that, since we bought it, frozen food becomes frostbitten after 2 weeks. Even if it’s still in the original wrapper from the store.
Then he starts telling me that I can’t expect food to stay frozen from the store to the apartment. I pointed at the keeper bag on top of the fridge, which is designed to insulate food and keep it cold. He tells me it won’t help and my food is no longer frozen when I get it home.
I tell him that since I got this fridge, I have had to develop a strict protocol for getting my frozen food home quickly and still cold in order to attempt to maintain food quality. I get it from the frozen section at the store, rush it out to the car, run the a/c the whole way home while the frozen food is inside an insulated bag, when I get home it’s rushed directly into the freezer.
I point out that with past freezers, I haven’t had such a protocol - I would just bring the food home at my own pace, toss it in the freezer, and 6 months later, it would still be good. Again, he assumes I’m lying or crazy.
I point out that the thermometer that we keep in the freezer sometimes says the temperature is too high. Without even looking at it, he says that those thermometers (the kinds that a consumer like me would buy) are no good, and are often off by as much as 7 degrees. Plus, he says, when you open the door to look, the temperature changes within 10 seconds, so you can’t trust a reading you get off it.
I told him that we look at the thermometer within 1 second of opening the door. If it’s off by 7 degrees, then when it says it’s 25 degrees that means it could be as high as 32, or as low as 18 degrees. That’s not a good range for food in the freezer, either way. He also tells me that in the front is not the place to keep such a thermometer, it should be in the back of the freezer.
He said that we should make an effort to eat our frozen food within 2 weeks if it’s frostbitten within 2 weeks. He also says not to put things in the freezer that have been opened and expect them to last.
I point out that I sometimes get fudge bars, individually wrapped in a box. Say, 36 of them. If I eat 1 a day, that’s going to last me over a month - I can’t eat them within 2 weeks. But since they’re individually wrapped, we would assume there’s not too much moisture transfer between the fudge bar and the refrigerator around it. So how come in the first 2 weeks, they taste ok, but after that time they taste like frozen sand and there’s visible frosting inside the package? Apparently my expectations are too high - the repair man told me he would never put a popsicle in the freezer and expect it to last an entire month.
So, I want to know - how long should I expect food to last when I put it in the freezer? We’re talking unopened food from the store, often with an expiration date far in the future. For example, I bought some frozen french toast at Trader Joe’s and it says it expires 9/12/2009. Should I listen to the repair man and force myself to eat it within a month? What if it goes bad in 3 weeks (badly frostbitten) - is that to be expected, or is there something wrong with the freezer?