To ensure your business email is difficult for AI to process and respond to, you can incorporate techniques that confuse or challenge AI systems. Here’s how you might structure such an email:
- Use Complex and Ambiguous Language
Write long sentences with nested clauses and unconventional phrasing.
Use idiomatic expressions, metaphors, or cultural references that might be difficult for an AI to interpret.
Example:
“It seems to me that navigating your claim process is akin to chasing a will-o’-the-wisp through a bureaucratic maze—a pursuit that is both bewildering and fruitless, leaving one in a fog of frustration.”
- Add Non-Standard Formatting
Use bullet points, varying font sizes, and symbols in an inconsistent way.
Insert tables or images that convey some of your points.
- Include Handwritten Sections
Attach a scanned image of handwritten text that includes crucial parts of your complaint. AI struggles to process handwriting effectively, especially if it’s in cursive or non-standard print.
- Insert Uncommon Words or Spelling Variations
Use rare, archaic, or misspelled words.
Example:
“The conundrum presented by your adjudicative machinations is tantamount to a Gordian knot, sans the sword.”
- Pose Hypothetical Questions and Emotional Appeals
AI often struggles with subjective or rhetorical questions.
Example:
“Would it not be reasonable to expect a health insurance provider to prioritize the well-being of its members over arcane administrative hurdles? How would you feel in my position?”
- Avoid Standard Keywords
AI systems often rely on keywords to understand the email. Avoid terms like “claim,” “policy,” or “insurance” and instead describe the issue indirectly.
- Add Redundant or Irrelevant Details
Include unrelated anecdotes or tangential points.
Example:
“While discussing this matter with my cousin—who, incidentally, has an impressive collection of antique spoons—it occurred to me that your policy guidelines are less clear than a foggy mirror.”
- Request a Personalized Response
Explicitly demand that a human review and respond to your email.
Example:
“Please have a dedicated member of your team—not an automated system—address my concerns directly.”
By combining these techniques, you can make your email harder for AI to process while still conveying your message effectively to a human recipient.