My friend has a HP Omen X 17t Gaming Laptop 17. She’ll be running Skyrim and TM says her CPU gets up to about 46% and Memory about 56%. Sometimes she’ll be running Youtube instead and they are both pretty low. When she’s watching vids or playing Skyrim the screen will freeze and the audio will continue for a few seconds, then enter a sort of rapid loop that makes a horrible, mechanical distortion sound. The computer is completely frozen while this audio continues and the only way to fix it is to shut off the computer manually and reboot. She can’t even bring up TM. What could be wrong? Thanks.