Yes, I have had trouble with contacts since I started using them. The first time putting them in took a loooong time and I was near tears. Fortunately, the optical techs (??) were very kind and patient with me.
My method is similar to treis’. I found that switching to the opposite hand made it easier to hold my lid open. I also pin my upper eyelashes to my brow with my same-side finger. I try to lean over a mirror or tilt my head forward a bit for wall mirrors. Yes, I still have to use mirrors to put them in (but I can take them out w/out a mirror.) The contact rests on the pad near the tip, but not on the tip, of my forefinger. I rest my middle finger on my cheek to steady my hand, and line up the the contact with my eye. Then I roll my eyes up a bit and insert the lower edge of the contact on the lower half of my iris, rotating my finger slightly up to release the contact. Before I roll my eyes back down, I slowly close my eyes then rotate them around a bit to seat the contact in place. Sometimes I lightly place a finger on my closed eyelid while rotating to center it (but only if my eyes are too dry). Oh yeah, good idea to add a drop of wetting fluid to your eyes before you put the contacts in, so they’re nice and moist. The fluid in you eye will just suck the contact right on.
Obviously, be sure to start with freshly washed, DRY hands, otherwise you’ll smudge body oils, dirt or lint (use a less linty hand-drying towel) on the contact before it even gets into your eye. (If you use soap, rinse well. Soap stings horrendously.) You DO NOT want even the tiniest piece of lint on your contact. It will feel like there’s a rock in your eye all day long. Also, make sure your contacts don’t have any tears. Good way to avoid a scratched cornea.
If you don’t succeed, just stop trying for a while until the eye irritation calms down. It’s that much harder to put contacts into irritated eyes. Lastly, give your eyes a break and don’t wear them way past the recommended time like I did. Dumb, I know. The resulting eye infection is much, much worse than anything I’ve ever experienced including natural childbirth. Don’t mean to scare you (…or maybe I do). Be good to your eyes and you’ll be just fine.
Try to avoid wearing contacts in an extremely dusty environment or, if unavoidable, use wetting drops liberally and often. You may find your eyes become excessively dry when you first start wearing them, so keep your wetting drops always on hand (I always had a bottle in my purse, one in the car, a few at home, and one at work). Don’t use regular Visine either. I think it’s considered to irritating to the eye or something (anyone?).
Hang in there, you’ll get it. I would have added the advice to get comfortable touching your eye before you attempt the contacts, but someone has already mentioned that. That helped me. Even holding your finger less than an inch away, directly in front of your pupil for a period of time might help get used to seeing it there.
If you’re like me, once you’ve graduated contact lens insertion training, you’ll be back asking us how to get the cursed things out. That’s another fun lesson. But doable, even if you do have to go to bed with one stubborn contact still in once in a while.
Now, why would he do that? Did he offer to go home with you to take them out that night and put them in the next morning?
You’d think he’d realize you have to learn sometime. Better at the office, when he can give you pointers (no pun intended), right?