I fucking hate AT&T.....Classaction anyone?

[tumbleddown]

@spooje

I have Verizon. All calls in my apartment are dropped if they go longer than 2 minutes. I get a few more minutes if I step onto the patio. But they drop there too.

I called Verizon. They could do nothing.

This was my experience with Verizon. My coverage in my house with my first phone was awful. I couldn’t make calls from the bedrooms (on one side of the house) or the basement (which is a walk-out, so not really underground) at all. With a newer phone, I could make calls from one of the bedrooms, not the other two. That never improved.

I’m now an AT&T iPhone user. The only dropped calls I have are with my partner, who’s a Verizon user. Data speeds are good (though I’m usually on wifi) and I have no complaints about customer service. I hope that stands when I move to the DC area in the fall, (though I don’t have problems when I travel to the area) because it seems like AT&Ts biggest problems are in the largest metro areas.

But I will say this for AT&T. A few weeks after I switched, I noticed that I went from a persistent 3 bars/3G throughout my house to 1 bar/EDGE throughout my house. I called customer service and they confirmed that a tower was damaged in storms we had the week before, and that service should go back to normal ASAP. Within 3 days, I was up to persistent 4 bars/3G at home, and that’s where I am to date. They also gave me a service credit of 25% off my bill that month for the inconvenience.

[Spectre_of_Pithecanthropus]

@jlspeed29

ive heard from numerous people that Verizons service is substantially bettter.

It may be overall, but my individual experience indicated the opposite.

For me Verizon was terrible–dead spots in the apartment, and my air card wouldn’t work anywhere in the neighborhood where I’d conceivably use it. It was so bad, and they were aware of the issue, that they let us cancel our air card contract and waive the ETF.

AT&T has been much better for us. I was one of the last people to get in on the unlimited data plan, and the coverage around here is good enough for audio streaming to work everywhere. (Limited, in my case, to what will work on a Windows phone.)

[RaftPeople]

I honestly don’t care too much because I use Verizon and my service is good (comments in here were just having fun), but I just saw this on slashdot, seems relevant:

AT&T admits network can’t handle iphone/ipad:

AT&T Admits Network Can't Handle iPhone, iPad