For some reason Cox has something against using port 25 on POP3. I’ve been trying to figure out which port I should be using instead. I figured that’s a simple question, right?
Cox Communications Chat Transcript
karla > Welcome to Cox High Speed Internet Service Online Technical Support.
karla > I understand that you want to verify Cox e-mail servers ettings.
karla > Is this correct?
Maryam > what port should i be using for outbound email? 25 doesn’t work
Maryam > yes
karla > May I have permission to access your account?
Maryam > sure
karla > Thank you. This will take me a moment while I look up your account information.
karla > Which program are you going to use to check your e-mails?
Maryam > thunderbird
karla > Unfortunately, I am unable to help you with your issue because we do not support the e-mail program you are using. However, I will send you a Webpage that will help you verify Cox e-mail servers ettings.
karla > Please visit this link:
karla > Were you able to open the Web page?
Maryam > i just need to know what port number to use
karla > You can verify that infomation on the Web page I just sent you.
karla > Were you able to open the Web page, Mis?
Maryam > no
karla > You just have to clik on the link Iprovided you.
Maryam > the link is not clickable
karla > I will send you this chat session to your e-mail address.
karla > In that way you will be able to copy and open the link Iprovided you. Do you agre?
karla > I am sorry, what I mean was: Do you agree?
Maryam > okay
karla > Is there anything else I can help you with today?
Maryam > no
karla > Thank you for choosing Cox Communications as your friend in the Digital Age.
karla > Analyst has closed chat and left the room
Grrr. She probably had no clue what I was talking about.