And he card catalogs each and every one of them. And we have to check them out just like a library.
You don’t think she finds all of that as annoying as you do? You ever work retail? You ever have a customer being a jerk because of something your boss makes you do or you’ll lose your job (and no, it’s NOT necessarily easy to run out and find another retail job!)?
I’d have saved all your irritation and let the manager know instead of getting an attitude with the cashier. It’s NOT HER FAULT.
The OP did unload on the manager…
Sure, but (if we’re to take the description in the OP literally), in such a way as to not make it abundantly clear that it was the store’s policies, rather than the assistant’s style of implementation, that was the problem. I’d bet the cashier got a reaming from the manager afterwards.
Can I get a membership? 
And this is where she actually fucked up. Want to make extra trouble for that manager? Report this to your credit card company. Assuming you’re talking about a major card, and not a store card, asking for ID to go with your credit card is in violation of their merchant agreement.
Anime collector, here. Don’t know how many DVDs I have, but… lots. Twelve discs a series, quite a few series… it was worse when it was VHS.
Yes, but I warn you. Infractions that involve damage or loss will get you “on the wall” for a loooooong time. Ask my son what happened to his “library card” when “Sid and Nancy” never came back. It wasn’t pretty.
Many places around here are now asking for ID. When I mention this to them, I just get a blank stare. (Yes, including managers.)
This is my impression as well. They should verify your identity by comparing signatures. Which elevates the cashier to the rarified atmosphere of handwriting analyst :dubious: I really don’t mind being asked for an ID. [hijack]My American Express has my photo on the back, which makes means that the card alone functions as an identification.[/hijack]
I sat in a mall restaurant once; in the booth in back of me sat a couple of department store sales clerks. The man was bragging to the woman how many extended warranties he sold, and how much they boosted his income. He laughed when he talked of a woman who bought the extended warranty for a toaster. I can see buying one for a car if it gives peace of mind, but pretty much anything else is a huge waste of money IMHO.
That said, I just answer with a clear “no thank you” and move on. If they persist, I just look at them until they go on with the sale. If they still don’t get it, I look at them like their parents were first cousins, and say “no thank you” in a much slower and pained tone of voice. (If they are forced to offer this by their employer, they deserve some politeness with the first answer, but anything after that is to profit themselves and the gloves are off.)
I’m curious about this, why is it a violation of the merchant agreement?
Cool. I’ve done the same thing on a couple of sales. One was a $1500 computer package for my office. I politely turned down the extended warranty when it was offered. When it was mentioned again, I said that if the sale of the computer was impossible without further discussion, then I would leave. When the next thing out of the salesman’s mouth was about how important the extended warranty was, I walked.
More time on my part going to the computer superstore across the highway, but I felt good about my actions.
the mastercard site lists it as a violation of the merchant agreement
http://www.mastercard.com/cgi-bin/contactus.cgi?template=ContactUsMV
My poor father-in-law just can’t say no and let’s the add-on people add on whatever they like.
He went to buy his $2000 HDTV and they added on:
-$125 monster power supply
-$300 extended warranty
-$100 touchscreen universal remote
-$$$ miscellaneous monster cables
I did him the favor and took back all the accessories and warranty to return them.
Apparently little miss service desk is trained to immediately call a sales associate if someone trys to return the precious add-ons. Mr.Slick immediately starts the interogation of why I would want to return everything. Rather than give him opportunity to use all his well trained comebacks I give him the simple explanation “just because” period.
This doesn’t sit very well with him so they bring in the next line of defense. The sales manager. He trys the same lines and gets nowhere with me. He even looks over all the pieces so he can possibly get me with “you opened it! you can’t return it” but everything is perfectly sealed. Realizing his defeat he still can’t help but get in the jab “well don’t look to me for sympathy if something happens to your tv”. I just give him an uninterested “huh, what, yep” while I look at my watch.
Same thing happened to me at Worst Buy when I was buying Ivylad a Sony Playstation 2 for Father’s Day. I get up to the register, and the cashier starts in on the extended warranty, and how it covers this and that and the other.
I got this bemused look on my face and said, “My goodness! I had no idea these were so fragile! Maybe I better not get it after all!” Then I smiled at her.
She mumbled something and got me out of there as fast as she could.
I was at Sears getting glasses for my daughter, and for some reason, she wasn’t eligible for frames, just lenses. The sales person tried to talk me into getting her a “back up pair” until I said, “Look, I’ve worn glasses since I was 13, and I’ve never needed a back up pair. She doesn’t need them for reading, she needs them to see. They will be on her face all the time except when she’s sleeping or in the shower. She’s not going to lose them.” He also mumbled something and moved on.
Good salesfolk know how to take a hint.
dude first cousins have been breeding since the friggin dawn of time, its only in the last century that some random prudes and some bad science have come together to make people think its some how “wrong”.
no I aint sleeping with any first cousins, however I have worked my share of retail/customer service. as a customer you really have to pick your battles, the only service people you will ever get the best of are the morons. they have sheer volume of experience on their side. hell my cow-orkers used to laugh their asses off because I could drop an insult on a dumb customer and they would walk off with a smile only to realise they had been insulted on their way out the door.
You’re lucky I wasn’t your kid. My glasses were on my face all the time except for when they were under my feet, being carried away by a basketball, or falling into the Connecticut River. Drove my folks CRAZY!
My apologies to any familially disadvantaged readers who took offence.
Dude, look at portrait galleries of royal families throughout Europe where the royals bred for “purity” of bloodlines. And not since the dawn of time, sometimes only for several generations. Bad science? Pretty scary, I’d say.
Look at dog breeders who sell purebreds. Good ones may travel across the country in order to widen the gene pool. Or is genetics “bad science”?
Ivygirl has been pretty good about her glasses…she’s not lost a pair yet. (knock on wood)
Why? I’m not sure why, but I know it is, because it’s in the drop down list of reasons why you’re reporting someone, which I’ve had occasion to use a few times to report restaurants that have a cash price and a credit price that are different.
I think it’s because the signature on the card is meant to be used to establish identity? Just use the card without ID might have been a selling feature of credit cards.