It wasn’t for a lack of trying, however. It’s right there in the photo of the receipt – she crossed out the auto-grat, and wrote the meal total, nothing more, in the “total” line. Whether or not the restaurant charged it to her card anyway, she clearly intended to stiff the server.
Some Austrian guy named Alois had a kid in 1889 and got his reputation ruined for all time, so it’s not a very popular name these days.
They might have said “huh?” at the non-sequitur.
I don’t know that anyone (other than the fired server, Applebee’s franchisees, and the pastor,and Applebee’s corporate employees are not calm.
The great joy of the Internet is that it allows us to indulge in recreational outrage. The real problem with that for a place like Applebee’s is that recreational outrage takes no real effort, and going to Chilis instead of Applebee’s takes about the same effort.
That’s a very silly way to look at it. The first sentence is incoherent. The fact that she’s a pastor does add a certain frisson of delicious outrage to the story, but not because anything a pastor does must be wrong; quite the opposite. Her job means we hold her to a higher moral standard, especially when she’s acting within her job–and she’s the idiot who brought her job up in the story, with no reason for doing so. She paid the entire 18% because someone made her do it. She tried to stiff the waitress and failed.
Your entire post is silly.
Do you know who else had a … errrr, nevermind.
Those last two qualities contradict each other. ![]()
Oh I know, and who can’t enjoy a little recreational outrage now and then? But reading a small sampling of the tens of thousands of comments on the FB page, people do seem to be taking this a bit far IMO, and some of them do sound kind of worked up.
I wonder if corporations are ever going to learn that they honestly do not NEED a twitter, facebook, or whatever account. They pretty much only ever serve to embarrass the company and not really get their brand out or anything.
Vehemently disagree. I have been able to use social media to get issues resolved with several companies much faster than I would have otherwise. Primo example: I had a majorly delayed flight, finally go to LAX, and my luggage was gone. I went to the little luggage desk, but the line was 20 people deep and there was one counter agent. I Tweeted something like, “Luggage lost. Line 20 people deep. One agent working. C’mon @[airline Twitter handle]!” Less than a minute later, they responded, asking where I was. I said LAX. A minute later 7 agents walked out from the back and started helping the line. I went back to Twitter and praised them left and right for their prompt attention.
Twitter is also the one and only way to get the attention of Comcast’s customer service.
It’s mostly obvious trolling.
I’m with Diosa. I’ve had service issues with companies that I raised through social media and had resolved in a matter of a few minutes. Everyone ended up happy and the company looked great, all much faster and with far less heartache than traditional methods of escalating service issues.
My wife and I once ate out at a local restaurant and an angry manager chased me into the parking lot. Turned out I had taken the wrong receipt.
The manager turned out to be the owner. I was so impressed by his willingness to berate me over stiffing a waitress that my wife and I still regularly go to that restaurant. You just don’t see that so much today in this ‘customer is always right’ culture.
It also does help create a link between big faceless corporation and customers. My wife still brings up the story about posting a picture to Dyson’s FB page showing a vacuum ‘brush’ choked with teenage daughter long hair and asking if they were working on it and she got a response. ![]()
I don’t care what the pastor/customer did. No service provider should violate the privacy of a customer in that way. She should have been disciplined immediately.
The reaction of the interwebs against Applebee’s is horrifying in this instance. It just shows that the mob is dangerous and sucks, whether it’s a flesh-and-blood mob or an internet mob.
Why not? That is, why was her action worse than the waitress’s action?
Why shouldn’t a customer’s privacy be violated in that way? What social good is served by asserting a right to privacy when you make snide comments to a worker as you refuse to pay them for their work? It seems to me that publicly shaming such people only makes our society a better place.
“Horrifying”? I certainly hope you’re not one of the people accusing Reddit folks of overreacting :).
Dangerous in what way?
The customer’s right to privacy and a business’s enforcing of its standards to protect its customers should not be subject to a howling mob’s recreational outrage.
Exactly. And if that happened between waitstaff, I’m pretty positive that no one would’ve been an asshole to the other in the first place. That can’t be glossed over. If the “pastor” hasn’t brandished her metaphorical dick and, as you pointed out, brought into it the delicious irony that she’s supposed to be a “woman of God,” no one in the rest of the public would have even known about this. The servers would’ve laughed at dipshit for thinking she could get out of mandatory gratuity that way and then gone on to deal with the rest of their day. End of story.