[QUOTE=Cheesesteak]
Taking advantage? Cheapskates? We’re talking about a customer requesting a standard and trivial banking service from their bank. The post office and check cashing places sell money orders (at a profit) for less than a dollar, there’s no reason to think Citibank can’t do the same with a temporary check. If you make a profit on the transaction, I don’t think you can claim to be a victim of some sort.
[/QUOTE]
They could legitimately say “we don’t provide cheques - here’s some companies that will make them for you”. Sounds to me like they’ve made a business decision that with all the companies out there that do make cheques and with the alternatives available to people that don’t happen to have a cheque handy, they are simply not interested in providing that service, but are providing an “out” for customers that are insistent that they have no other option.