I am sure there is, and just because BB does it doesnt mean you have to. But it does mean that the customer wasn’t an idiot for making the request. The request was reasonable, and so was your response.
Hardly anyone expects one to do a complete analysis of possible lost revenue. But that’s what the late fee is for- to cover possible/potential lost revenue, NOT “our money, that missed revenue”. You may well have lost $4.5 for 10 days or nothing. Thus, a reasonable “late fee” is less that a full rental fee (as your’s appear to be) as it’s only possible/potential lost revenue, not actual “our money, that missed revenue”.
Of course, one could also have a late fee with higher/lower rates for newer/older titles. Or maybe just have the rental period for non-new be 3 days. Or not. But certainly there are simple ways of having there be a difference between the possible/potential lost revenue of a hot new release and an old dog.
You guys would love me, I always put my shit back, and I have even been known to put other people’s shit back. Maybe another shopper is looking for that shit, maybe it raises prices to have people running around hunting for it. I just kind of like the world to work like it’s supposed to.
I don’t shove stuff places, I put it back where it came from.
But yes - it would never have occurred to me to give something I didn’t want anymore to a cashier to have it put away. I would very much have assumed that it would make me look stupid (or indecisive) and possibly poor and be a pain in the cashier’s ass, as well.
That’s one of the reasons I borrow videos from the library instead of renting them from a store (and forget BB). I don’t dig comments (and I have gotten them) to the effect that the movie I chose is an “old dog”.
I can deal with misplaced items, as long as they’re not perishable. What I can’t tolerate is people taking stuff out of the packaging before they abandon it. My favorite is, “I want to take this nice, clean, light-colored bedding out of the package that only a machine can squash it into so I can see if it will fit my bed! Oops, I’m not sure how big my bed is, so I’ll just leave it here draped over a rack to get dirty! What? The dimensions are on the package? Do say!”
Aaaagh, this thread is bringing back a horrible memory from when I worked in a flat fold fabric store! For those of you sane people who don’t hang out in fabric stores, most sell fabric from bolts–my store was one of the places where the tag ends of bolts were sent to be heavily discounted and moved out. It was mostly okay–except for the challis section. Challis is very light, wispy fabric, usually made of polyester which is meant for dressy dresses or scarves, usually it’s brightly colored and patterned. It is a veritable bitch to fold, FYI. The pieces were all flat folded with a large tag on each stating the yardage of the particular piece–all challis is 44-45" wide. The ladies from India would come in hordes, looking for pieces of (and this is important) at least five yards to make saris. Anything less than five yards is pretty much useless for this purpose, as under blouses and such would be made of a heavier fabric. You’d think the thing to do here would be to look at the tag FIRST to make sure there was enough to make the item of clothing BEFORE unfolding it and wrapping it around, wouldn’t you? Me too. Apparently I’m wrong, though, because those bitches would unfold every. fucking. piece. of. fabric. on. the. table. Not content with merely unfolding it, they would festoon it, crumple it, wad it up, drop it on the goddamned ground and step on it, in short they would turn a nicely stacked table into a fucking nightmare in about fifteen minutes. Then the whole gang would leave without buying a single button. Hours it would take us, HOURS, to refold all that wispy crap–folding and stacking until our arms hurt, only to have another gang come in and repeat the process all over.
We even tried making separate tables for pieces of five and over yards and for under five–no luck. We tried moving the tables to different parts of the store from each other–didn’t help. No matter what we did, they’d go trash every single table of challis in the huge damned warehouse sized store, then leave. We even tried having one of the sales people stand there and refold as they went along, and damned if as soon as one discarded three yard piece was folded up, somebody else would grab it up and check to see if it had magically gained two yards during the process of folding.
I hated those women so much I could have cheerfully beaten the whole lot of them until they were bleeding and crumpled into little challis-like rags themselves, especially the ones who’d curl their lips and LOOK at us as they unfolded and wadded up the fabric, as though daring us to say anything about their shitty behavior…
Yeah, anybody who leaves a store crapped up behind them could probably use a good slapping…
If I change my mind about something, I take it to the cash register with the rest of my items and let the clerk know. Like you, it doesn’t happen very often, but at least at the front they have their “returns” or “reshop” carts so that they can put all the items in one place.
Well then it’s a good thing we do just that; non-new releases are 75c a day. And people still argue about it, while their Jag is double parked. (A recent fave: “Could you waive the late fee? I told my maid to bring it in, but she forgot.” Um, no, lady; for that, I’ll double it.)
When I was a kid and I went shopping with my mom she always made us put stuff back where it belonged. If we came up to her with a box of cereal or cookies that we wanted and she said “no” she’d tell us to put it back where we found it and we knew that she’d somehow know if we didn’t put it back in the right place. If she decided she didn’t want something she’d give it to us to take it back, and again we knew we had to take it back to the right spot.
Nowadays if I’m shopping and I see kids bring mom or dad something they want. Mom or dad will say "no’ take the thing from the kid and just stick it on the nearest shelf.
Obviously, the people who leave shit all over the store never had to live with the fear of their mother snatching them bald because they didn’t put something back where it belonged.
My brother and I hated shopping with our mother. She would tear up a store with no mercy. We followed after her refolding and re stacking. She would get annoyed at us. It was bad enough that we were embarrassed. to shop with her. It was a great day when we got old enough to refuse to go with her. She never understood what the problem was.
Neatly folded sweaters was her specialty. I was not all that good at fixing them but they were at least presentable when I finished.
Yes yes, because the fact that she dared to use a casual phrase (on an internet message board, no less) means that she’s totally going to gun you down on the freeway in a moment of unadulterated road rage. Or perhaps she’ll kill you ninja style with her giant sword she’s surely tucking away, because you have the audacity to dishonor the library.
Please. Context clues, people. She was clearly just using a colloquial definition of “hate”. As per her example, if I were to say, “Omg I love the Straight Dope!” I would certainly hope you wouldn’t look at me and say, “Why don’t you go marry it then?”
Look, I use “love”, “hate” etc when I’m talking about the weather or sandwich spreads, or whatever it might be. I do understand that context. But starting a post not with “she was wrong” but “I hate your wife” is a bit beyond that, IMHO. And then reiterating it at the close of the post with HATE in capitals is even more beyond that. That’s not the same as saying “I hate Mondays”.
Perhaps I’m guilty of misreading the tone in this here text format we all have to do battle with. But I don’t think so.
If it’s any consolation I’d preferred you said, “I hate what your wife did.”, or “I hate when people do what your wife did.”
You can’t possible hate my wife, you are reacting to a story I told about something she does. You can hate what she does, that’s fine.
. Do trust me when I say none of the cashiers will think you’re stupid, indecisive, or a pain in anyone’s ass.
