Drivers on deliveries need to be actually taking the delivery, not stopping at McDonald’s to get a burger. You’re supposed to do that sort of thing before, or after, your shift. Not during.
While we don’t have people out there on the clock looking for this behavior, if a manager, general manager, or area coach sees your car, he knows you and recognizes your car, and also knows that you’re supposed to be working. Not every manager is at work, some of them are out buying groceries or… hitting the drive-thru.
You don’t get warnings on that.
So folks, if you think your delivery driver is wasting time, I can guarantee you it’s not happening, because the driver in question won’t be working for us for very long. That’s why it’s guaranteed.
Drivers are not wasting time. We have map books, GPS, and a big fat map next to the ‘out’ door. Any delay caused by the actual drive portion is attributable to rush hour traffic. We’re not sitting in our cars, slack-jawed, enjoying a leisurely smoke in the parking lot, while the boss is completely unawares. That guy is being beaten by 5 or 10 minutes on every single run by all the other drivers, and then his hours get cut the following week for having 30 minute drive times. He’s essentially fired, because having your hours cut to 4 a week is the same thing as being fired. He’d need to improve markedly to get his hours back.
I cannot overemphasize the point that any delay in getting your pizza is not the fault of the driver. We ironed out that wrinkle in our business model a long, long time ago. A driver cannot slack and retain his job.

