Everyone who worked retail today, come in and get your t-shirt!
(Yes, I know there’s a thread for people who worked today, but I’m just looking for retail.)
Actually, I’ve had far worse days than this. First of all, the customers were mostly pleasant, with one exception*. Second of all, we got free coffee and doughnuts. Third of all, I actually prefer a line of customers to the phenomenon of customers drifting up to cashwrap one at a time**. That said, I wonder who’s going to do recovery. I sure didn’t get a chance, and the floor was pretty much in disarray when I left. I hope to be able to restore it at some point, because I really don’t like this place looking like Wal-Mart.
Two interesting occurences. First, a lost child. He was finally reunited with his mother. He was very upset, crying and chewing his fingers, and the :wally just went ahead and got her stuff rung up, even telling him, “Be quiet”. :dubious:
Second, about an hour into my shift, I heard yelling from the floor above (cashwrap is near the escalators) and then security radios crackling. Later found out two women had wanted the same pair of shoes, and it went from arguing to yelling to pushing before security broke it up.
Some people, man.
Anyway, I made good sales, though I’m not getting too excited about that; I predict buyers’ remorse later on. I’m working the whole weekend; we all are. Tuesday, I think I’ll go to Red Robin to reward myself.
So how was it for y’all?
*A phone customer. Real Whiny McWhinerson. I won’t go into details, except to say that it aggravates me that a) we’re supposed to give in just to shut them up, which is not fair to the other customers who say, “Oh, okay,” and accept the fact that there’s no free lunch, and b) doing this over the phone made it look, to the physically-present customers, like I was ignoring them.
**That’s almost always a matter of the next customer materializing right when I’m handing over the receipt for the current one, which I had thought would be the last for a while, freeing me up to go out and do recovery. Sometimes I think they actually hang back on purpose for some psychological reason. Like, standing and waiting behind one person would be pushy or something. But people also have a tendency to join lines, even if they don’t know what the line is for, as part of the herd instinct. So group up, I don’t care; better than rolling up on me out of nowhere.