Last year I used TurboTax to do my taxes. My tax paperwork is more complex than most, and so gave the program a bit of a workout. I do not recall why or how the program screwed up, but it did and I wrote a note to Intuit about it.
(I could not find an e-mail address for them, so had to write via snail-mail.)
They told me they would send me this year’s program for free! Whoopee! Then they told me they would not send their product ‘overseas’ to my APO address. So we agreed to send it to my brother’s house.
I went on leave to the US last week , and there it was! A free copy of TurboTax 2005! Goodie for me!
I got it back here and stuck it in the iMac. It is the Windows version.
Tell me again, why I am supposed to trust these fools with my financial information?
Boneheads.
So, the program screwed up your taxes last time and you’re giving it a second chance? I hope you didn’t do jail time, but if you had you might have the sense to hire an accountant.
All that aside, they should have asked. Obviously. But they were playing the percentages, and most people still use WinDOS.
If you contact them, they will probably be willing to send you the right version this time. (Well, not you. Your brother. Which is another stupid move on their part: I can understand not exporting strong cryptography to Saudi Arabia, but tax software?) But I don’t understand why you’d want them to.
I hate to be practical in a Pit rant when you just want to blow off steam, but here goes:
I don’t know if this is an option for you (or if Intuit would allow it either) but I’ve been using Turbo Tax on the web. So I don’t actually install software on my computer, but use their web interface. I wonder if they would allow you to access that and do your taxes online?
Anyhoo, taxes are always good for rants, so rock on, Paul.
Especially for those of us who live their entire lives with a goal of paying no taxes at all.