A while ago, I signed up to be added to the email list of a national corporation. Emails came in, no problem.
Now I want out.
I’ve tried using their unsubscribe link about 5 times, and I’ve emailed customer service a few times. No luck, they have not removed me from their list.
Now, from my extremely limited understanding, if a company doesn’t give you working unsubscribe options, they are in violation of anti-spam legislation, and I am “entitled” (heh) to $500 per further infraction.
Is this accurate? Is this a federal or state law? (I live in CA, if that matters.) And if this is correct, what do I need to do in order to file a claim?
You’ll probably have better luck blacklisting them at your ISP so their messages don’t come to your PC any more. If you can’t set up blacklists with the ISP, you can at least set up a junk filter.
I don’t think you’d get very far with the $500 penalty angle as you did have a voluntary relationship with them.
When you receive a spam email, the best thing you should do is ignore it, delete it and move on with your life.
Did the spam you receive come from the company you sign up with or did they sell your email address to others? Was there any fine print you were supposed to read before you signed up? Have you contacted the company directly through their web site, or phone, or did you merely respond to their spam?
FWIW, welcome to the Internet. It only gets worse from here on in.
I don’t know about any $500, I don’t live in the US, but only half an hour ago I blocked an otherwise legitimate sender which hasn’t responded to my “unsuscribe” option. - Every e-mail client has that option. - Not answering your question, I know, but FYI.
