This is enough to make Soviet service look positively stellar in comparison!
http://news.bbc.co.uk/2/hi/south_asia/3014674.stm
By Alistair Lawson
BBC Dhaka correspondent
[snip]
“There were tears of joy in the Bangladeshi capital, Dhaka, on Monday when a former bank employee celebrated the installation of his landline telephone after 27 years waiting. Mohammed Ismail, 60, applied to the state-run Bangladesh telephone company to install the line in May 1976. But like thousands of other customers he was left hanging on for a long time. “I’m not sure why it has taken me so long to get my telephone connection. I suppose its because I’m an ordinary customer who didn’t pay any bribes,” Mr Ismail said.”