I wish God existed so you could go to hell!

Wow! Yesterday I met one of the biggest waste of carbon I’ve encountered in my 36 year of life.

A little background: I own and manage a short-term rental property in Santo Domingo. While the vast majority of people are reasonable and nice sometimes I find myself dealing with all kinds of problem. I could tell you all kinds of juicy stories, but usually I refrain out of respect for my guests, however anonymous the SDMB is. This time I don’t really care. I am about to blow a gasket.

Yesterday I had a very difficult customer arriving. For starters he demanded I buy a computer, because since we offer cable internet, and he doesn’t have a laptop, he needed to connect to the internet. Never mind I don’t offer a computer, never mind that I told him he’d need to bring his own. I ended up buying one, I figured that I can offer it as part of the package (if he doesn’t break it).

I also had to buy him a celphone, because since he cannot make calls but to local land lines he was pissed. Never mind it says so in my website and that I told him personally. I wrote it off as another service I’ll offer to customers.

He complained that the safe was not so safe. The same safe used in hotels. However when I went to change bring his cel phone I found out he had left the apartment improperly locked. And ALL the lights on. And the electric water heater on. And the TV on. And the ceiling fans on. And the AC on… with the door open.

He tried to lecture me on computer safety and how I am doing everything wrong, even though that’s what I fucking do for a living.

But that isn’t what did it. I went today to bring another mouse (he didn’t like the one I gave him). The news was on about some kids in the US plotting to attack some school or something. He found the time, apropos of nothing, to start explaining to me that the problem in the US are the latinos and negroes (his words). He was a policeman all his life, or so he says, so of course I have to trust him on this. 80% of crime in the US is committed by latinos and negroes. Ever since the US was invaded by all these latinos and negroes (I have to re-read the US history) everything went south.

He’s travelled the world over (says he), he’s discovered (Discovery Channel?) that “in Africa 80% of people are bad”. Which goes to prove his statistics are right. There isn’t this type of crime in “white countries”, it’s all the latinos and negroes. “But America had it coming. We’ve become a nation of godless people, we’ve taken God out of the pledge of allegiance!”.

I didn’t know what to say. I was there petrified. I have never met anyone like this in my whole life. The only thing that I could say in between his rants was that we have a nearly 100% latino and a 70% black population and have never had a school shootout. “Ah, that’s because your press is smart enough not to publish that”. I just made it out of the apartment as fast as I could before he noticed that I, myself, am not white. :eek:

I am shocked. I suddenly feel like setting like kicking him out of my apartment, but am too professional to do that.

I’m not. Need an enforcer, you know where to find me for some white on white crime. :wink:

j/k!

Back up a minute. Why, when he demanded that you buy him a computer, didn’t you suggest that he introduce bits of his anatomy to petrol-powered lumberjack equipment? That right there should have tipped you off that he wasn’t going to be worth it.

Yes, I don’t understand how “cable internet” = “We buy a computer for you.” To me, it just means a socket that I can plug my laptop into, if I bring one with me.

Mighty_Girl, you are an angel. I would have proved him right on the spot by putting my latino foot so far up his ass that he would have to mumble his next tirade.

Stop being a pushover and a pussy and show this man the door.

He didn’t have a computer and needed a cell phone? Why the holy fuck are you buying them for his use? Are you making all that money back off of him? Is he holding you hostage or something?

“Professional” doesn’t mean that you roll over and play tricks for him every time he makes a stupid demand or endangers you, your property, or your business. “Professional” doesn’t mean that you have to put up with this kind of shit ‘just because’.

A true Professional knows when it’s time to cut your losses and kick a losing proposition to the curb before it brings the entire place down around your ass.

Up to yesterday every guest I had, but one, brought his own laptop. One didn’t and he said he’d find an internet cafe. Which is why I never even thought of buying a computer. Anyways, I thought I might do something nice for a customer and, even though I am already losing money on him, I would offer it as part of the service in the future. I also bought the cel phone for the same reason. However, at that point I just thought he was an asshole, I had no idea how big an asshole he is.

I am not exaggerating when I said I was petrified while he was ranting. I have met many a racist, never a Racist. This guys is unlike anyone I’ve talked to in my whole life, and while I knew such people existed, I was hoping I could die without having to exchange words with someone that can mix nutty religion and racism in the same sentence.
I spent all my professional life doing customer service, while the customer is not always right I always strive to deal with people in an honest and fair way. If I can go the extra mile for you I will. But now I would pee on him if he was on fire. And if he were on fire I’d be the prime suspect anyways.

Lets just hope he isn’t emailing hatemail to the whitehouse or congress through your computer or dialing 900 #s on your cellphone.

Seconded. I don’t see why extending courtesy to an avowed and practicing racist is “professional”.

It has been my experience that Latinos and African-Americans are the most reliably Christian people I know. So which is it? :rolleyes:
Meh. The guy’s just bitter, looking for an external reason his life’s shitty.

God, what will it take to shed the heathen savage reputation? :stuck_out_tongue:

Heh, only if I drank a gallon of gasoline first. Fuck him.

All kidding aside, MG, if I can be of any help at all, please let me know. I’ve gotten too old for fistycuffs but fortunately I know plenty of people with/in power that could help you out legally if things go South. Anymore than they already have anyway.

Just shoot me an e-mail or call me. I mean it. You are not alone.

PS-And don’t bother peeing on him while on fire – there’s a chance that might put it out.

Make sure your cops are there when he checks out to ensure he does not “forget” to return any equipment and if he asks what is going on, just mention the problems you always have because whites seem to be stealing a lot, these days.

Good advice. And again, something I can help with as I am more than friendly with a couple of rather high-ranked police officers. Would just take a phone call.

Oh, tom, that’s a good one!

Wow, what an unbelievable ass. Everyone else has condemned him better, so I only have one thing to suggest.

The hotel I stayed at in Palm Springs had it set up so that if the door was open the A/C would shut off. Maybe that’s something to look into for your properties to save a little cash. I thought it was quite ingenious.

Good luck - I hope your future guests aren’t demanding, bigoted asshats.

Wow. Africans hijacked slave ships to invade America? Who knew?

How do you know this idiot isn’t going to run up a gigantic cellphone bill on you? How do you know he isn’t downloading kiddie porn? I’d yank the stuff back right away and check the charges and the browser history.

I am sure you can kick his ass without breaking a sweat.

Liberal, I didn’t know he was a loony racist until after I had bought the computer and the cellphone. Luckily my husband is about to arrive (from Africa, no less). I am sure he’ll get along just right with that guy, I will let hubby deal with him. :smiley:

I’m sorry, that was just flat out stupid to buy this asshole hardware like that – because he wants it. My WAG is he will walk with it.

It is also a bad idea to provide free laptops to guests in general. Besides a very high walk-away probability, in 6 months it will be obsolete. Even earlier you will have complaints that it doesn’t have the “right” software. It will get viruses, it will be taken outside and rained on. It will get dropped.

If you must offer one, rent it for an additional price, high enough so you can recover the costs within 3-4 months, 'cause that is all it will last. Or jack up your general rates to cover the cost of replacing it, frequently.