Today (yesterday, whatever) at work, I was ringing up some guy’s purchases. He gave me his credit card, which I swiped on the register. “Sign and press enter, please.”
“I won’t sign that thing.”
:me starts packing sheets and pillowcases into bag: “I’m sorry, what?”
“I won’t sign that thing. That electronic thing.” :customer points to the…whatever you call that doohickey, where you either punch in your PIN or sign for your credit card. It’s also used to input your SS# when appropriate, and show customers stuff they need to verify, like name and address for items to be shipped: “If you can print out something for me to sign, I’ll sign that.”
“Okay…uh…huh.” :me feels like one of the legendary too-stupid-to-live-because-they-draw-a-blank-when-presented-with-an-unfamiliar-situation cashiers so often lambasted in the Pit: “Uh…Sometimes, the machine malfunctions and it does print out something for you to sign…but I don’t know how to make it do that. Uh…” :me scans register screen for options, of which there are none:
“I don’t like to sign those things.”
“Okay…I can call a manager…” :me picks up phone:
“I’m just gonna scribble something.” :customer makes illegible scrawl with stylus. me puts phone back:
“Okay then!” :me watches receipt print out: “Okay; you saved ten dollars and one cent!” :me hands receipt and card across counter, walks around counter to hand bag to customer:
“I think they’re using these things to collect everyone’s signature.”
:me decides against asking who ‘they’ are, or what they plan to do with ‘everyone’s’ signature. me also decides against informing customer that every employee, who is required to clock in and out on register, makes the same illegible scrawl when asked for their own signature: “Okay! Thank you for choosing [store]; have an outstanding day!”