That really stinks, Coldfire!
I think that you should file a complaint, even if it is only thirty bucks. Assgoblin companies like this count on the majority of their dissatisfied customers not putting up much of a fight over a small amount of money. All that “expired” money adds up. :mad:
Really? See, therein lies the porblems of interpreting irony in a text-based medium. I actually thought that Janie’s small-text disclaimer at the bottom of her post indicated seriousness. And i still think, in the absence of any evidence to the contrary, that it was a reasonable interpretation.
That’s how I read it too, mhendo. But it could have been tongue-in-cheek, in hindsight, what with all the French-bashing that’s been going on as of late.
Coldfire, I would guess that you can still get your money back, terms of service or not. Don’t just e-mail – find a number and start calling, and start writing letters. Call customer service; if they pass the buck, ask for supervisors; if they too pass the buck, call the corporate headquarters, and don’t let go. Customer service costs these companies money, and they usually have policies to refund in the cases of upset customers.
Be reasonable but insistent. You paid for a service you never got because of their inability to render that service.
Good advise, but I’m located in Amsterdam. Going through the customer service threadmill and sending the subsequent letters would cost me more than $30, most likely.
I’m in the States in 3 weeks time, however, I have better things to do then than to call iConnecthere.com.
But yeah, you’re right. Perhaps I’ll give it a go.
Heh. Well, my guess is that it was founded by Dutchmen, back in the day. Lots of towns in the US are called Netherland, Nederland, or just plain named after Dutch cities. Amsterdam, Texas comes to mind.
Then there’s stuff like Harlem (Haarlem) and Brooklyn (Breukelen).