I’m pretty backward at technology, but when I learned about this Vudu Disc to Digital yesterday (I know you all were talking about it a year ago) I thought it looked pretty simple. So I set up an account and got ready to scan my first disc.
I keep getting the message “Please enable Location permissions in device settings.” I have an iPhone 8 and as far as I know I have done this. I’ve looked at every setting I can find, but, as I say, I’m an idiot.
I called the Vudu support line and talked to a nice man who couldn’t help me. He sent it up a level and they’re investigating. Meanwhile, I dragged out my old phone and charged it up and I’m getting the same thing.
So is it me? It’s me, isn’t it? What am I overlooking? What setting do I need to I set to make this work?
Hm. What version of iOS are you running? The options have been “never”, “always” and “while using” for quite a while now.
I suspect that your version of iOS is too old for the Vudu app but it should have checked that and refused to install.
Better question I guess, are you doing this in the Vudu app or in the browser? From what I can tell, on the iPhone you can only do this from the browser now. So are you sure you have location services for the browser enabled too?
I have 12.0, and I am using the browser, not the app. I understand it can’t be done in the app. So maybe I have the problem with the browser. Where should I look for that?
Disc-to-Digital is basically the only reason why I have the app installed on my phone. The scanning only works through the app, because the app needs a lot of stuff that your browser doesn’t (like location data and access to your camera).