I’m surprised that people who have trouble with the “maze” don’t simply ask an shop person for help, if you overlooked the arrows and maps. I’ve visited IKEA often (the first store ever in Germany is in München-Eching, though Brunnthal is now easier to reach), so I’m familiar with the layout.
I’m also surprised at the “too much walking” comments. It rather sounds like the stereotype of lazy americans who don’t want to move one foot too much, you know. I go on Saturdays to eat cheaply in the restaurant and then enjoy taking a 15-30 min. walk around the display section, before strolling through the warehouse. (Entrance is on the ground floor, warehouse and cashiers on 1st floor, display and restaurant on 2nd floor. You can go from Restaurant to warehouse, and through the warehouse in 10 minutes.)
As for all those who call IKEA products cheap: you need to buy the solid wood products, instead of the particle boards, they last ages. And aside from one special furniture shop (möbelum) that specializes in solid wood, a lot of the other furniture shops also have particle boards, and don’t offer solid wood!
As for the design: IKEA isn’t copying other styles, they started introducing Swedish design of clear, simple lines back in the 70s, when all that was around was ugly pseudo-Barock.
As for the “maze”: I like it because it shows ideas how to utilize and maximize space. A lot of other furniture shops just have sections of beds in one corner, bookcases in another, but how you can furnish a 20 sq m apt. with a bed/couch combo, a kitchen/ work table and other neat ideas isn’t shown there, only at IKEA. And they show room layouts typical for that region, so the IKEA at Munich has different examples than at Salzburg or …
As for the re-usable bags: over here, they are legendary. You use the yellow bags for shopping, and buy a blue bag at the cashiers. Some students have started buying bags and using the sturdy, woven plastic for things like sewing wallets and pencil cases, and selling them online. Newest addition is a foldable metal cart and a zipper-lockable blue bag. I like to use them to carry clothes to the laundry, because they are big and good for wet stuff as they are plastic, not cloth.
And “family” members (the IKEA club) get free coffee, special offers and coupons, and free transport insurance. They’ve also started to improve social standards and use resources better. Their coffe is certified, they have the SUNNAN lamp project (for every solar SUNNAN work lamp you buy, they donate another one for UNICEF so children in Asia and Africa have light to read and write) and other projects. During December, every time you buy a plush animal toy, they donate 1 Euro to UNICEF, collecting millions (and people can donate surplus toys to a local charity - Brunnthal collected a few tons for the children’s hospital). So I like them quite a lot.