This morning I had over 5 gb. of music on my iphone. Now it only shows those songs that I have bought thru itunes, which is only 500mb. However, the storage remaining clearly thinks the music is still there. Where is it, and how can I find it.
I have not synced today, the iphone has only been attached to a wall charger.
Force-quit iTunes (double-click on the home button, click on iTunes at the bottom).
See if that fixes it.
Reset did not work.
Force quit did not work.
Plug it into a PC running Itunes, select the Iphone and check to make sure on the music tab that it’s set to synchronise all music. If it is, go back to the Itunes home screen for the Iphone and choose to restore from backup.
If that doesn’t work, you’ll need to reformat and reinstall (from the same screen in Itunes), but you’ll lose a lot of stuff like everything in your notes app.
If you take it into Apple for checking, they’ll just do that reformat/reinstall, so there’s not a lot to lose from doing it yourself. But try restoring from a backup taken when it was working first.
Ok, I will try that. The thing that is perplexing is that wherever that music is, it is taking up room in the iphone. What kind of thing causes this to happen?
A few things could cause it, primary among them being a glitch somewhere in the Music app which stores the tracks (there’s no ‘general memory’ - the songs are considered to be part of the app by the O.S.), so the first step is to force-quit that app and then reboot the phone.
Secondly, it could be that you’re somehow only looking at the “Purchased” playlist. I assume you’ve checked on the phone enough that it’s not that you’re just in playlist view, but it could be that you’re somehow only synching that playlist.
The third is that it could be a glitchy synch, which forcing it to redo the synch from scratch (first by going back to a working back-up, then by building it after a reformat) should fix.
If you plug your phone into your PC and in Itunes you see an that the “Other” section is taking a lot of memory, that’s also a clue that the synch’s glitched and you need to rebuild.
Tl;dr version - glitchy software and/or a bad synch.
Did it work?