Is "Jungo OpenRG" some kind of malware?

Factual Questions
1

My home pc is Windows XP Home Edition, with SP3. I just noticed that “My Network Places” now lists something called “Jungo OpenRG Internet Gateway Device”. I never saw it before, and I expect that if it had been here before, I would have noticed it. My wife updated her iPhone a few hours ago, and maybe this got installed as part of it. Jungo’s Wikipedia page sounds like a legitimate company, but I’d love to know what this is and how it got here, and mostly whether or not I should be worried.

From the “Internet Gateway Device” part of the name, it certainly sounds like it could spy on me if it wanted to. But most malware tries to hide and this one is not hiding at all. But maybe that is a new tactic to make me complacent. (Do I sound paranoid?)

If I right-click on it, and select Properties, I get a box titled “Device Offline”, with the message: “The device you are trying to use is not currently available on your network Check to see if the device is on the network and try again.” That’s pretty odd - what device are they referring to? Another option on the right-click menu (on top, and in bold at the default) is “Invoke”, which is also pretty odd, as compared to “Open” or “Enable”.

Anyway, should this worry me? Is it something that is required by other legitimate software? Any suggestions?

Thanks!

2

Do you use a router supplied by your ISP?

3

Yes, and some of the stuff that I saw on line says that Jungo would be useful to the ISPs. But they gave me this router six months ago, and have not been in my home since then. I can’t imagine that they’d be able to install software remotely.

I suppose it is possible that their tech guy installed it six months ago when he set up the router, and I’m too blind to have noticed. I would call the ISP and ask, but I don’t want to waste time talking to a customer service person who is merely pretending to be a technician.

4

I believe that is exactly what happened, or at least I can’t rule it out. It isn’t likely to be any kind of malware.

Jungo’s OpenRG, Deployed in More than 40 Million Residential Gateways, Enters Its Sixth Generation

5

Thanks!

6

What should worry you is that Windows XP is now end-of-life and you should upgrade.