So, I just applied for a job that I have been dying to snag since I even found out it existed two years ago (they just posted an opening.) The work would be as a bilingual customer service representative for a non-profit debt consolidation company. I am particularly fond of the organization because I am a former client, so I am fully aware of the good it can do.
I know I can land this job with my objective qualifications, and I have no intention of volunteering the fact that I formerly used their services.
My one concern is: What to do if they ask whether or not I am familiar with their organization, and how I know it? Admittedly, I already know a lot about how their process works. I can’t figure out whether it would be bad, bad, bad to 'fess up to being a former client during the interview? Or would a nonprofit regard that kind of empathy and previous knowledge as a plus?
So what do you think? What would be the best response if I am asked about my previous knowledge of the company? I don’t want something lame like this to stand in the way of landing a job I know I will be great at.
Thanks in advance…
ETA: When I was a client it was at a different branch from the one to which I am applying, and under my maiden name.