I despise sleazy sales tactics, but I’m not usually smart enough to see them coming - they hardly ever snare me, but I usually end up having to work my way through layer upon layer of bullshit before the light bulb clicks on and I walk out.
Two of my worst experiences:
A kitchen saleswoman who visited my house, measured up for a kitchen, sketched a design on the spot - that bit was fine, until we got talking about cost; we went through:
We have a promotional discount at the moment, just sign here… (nope)
I can authorise an additional discount, because I’m not actually a salesperson, but a manager, and I’m covering for sick leave, just sign here… (nope)
OK then, I’m so confident you’ll love this kitchen and think you should have it so much that I’m going to forget my commission and give it to you as a discount; just sign here… (nope)
May I use your telephone? - I’ll ask the sales director what he can do (calls the office) "Yes, that’s right, but he’s not going to buy it unless you give him a better deal <pause> I don’t care what it will do to my bonus <pause, pretending to be chastised> Well, that’s as maybe, but I’m just going to give it to him; can’t you see we have to do this?
(still not convinced - I want to shop around)
OK, look, why don’t you sign up now, then think about it - you can cancel any time you like, just sign here… (nope)
If you don’t sign tonight, you can’t get these discounts, PLEASE sign it… (nope)
I’ve wasted a whole evening on this; I won’t get paid for this if you don’t sign <starts to cry> (nope)
At that point, I decided enough was enough and just said “look, I’ll help you carry your samples to the car” (i.e. ‘you’re leaving now’).
The other one was when I bought my home PC; the system bundle itself was quite a good price, but the guy tried to sell me an extended warranty (which is where they make all the money) - he started off by telling me how complex computers are and how difficult they are to fix - I told him that I know this, as I’m an IT support manager and that if the thing failed outside of warranty, I’d fix it myself.
Then he started on this long spiel about how I could use the support contract to get extra hardware installed free of charge - I told him I was quite capable of installing drivers and plugging in a card or two. “Oh no, you can’t do that!” he said, “If you open the case, you’ll invalidate the warranty, even if you don’t touch anything” (even though the advertised features of the machine included things like vacant PCI slots - features you can’t use without opening the case. At that point I pretty much told him to shut the fuck up and sell me the machine and just the machine.