Laptop headphone sound is super low

Hi, just bought a toshiba laptop today, it works perfect except when I plug the headphones in the sound is super low, no bass low end nothing it’s kinda terrible. Went through all the settings put everything on max, tried updating the drivers, basically did everything I could find by using google, been at it a few hours and nothing works. I’m thinking maybe it’s an issue with the jack? I have no idea, all I know is that I got this in the mail and I don’t really feel like packing it all up and mailing it back for a new jack. Is there anything else I can do to improve the level of sound without distorting it by using vlc player? I noticed there is a usb stereo adapter, will this improve the sound quality and volume? They are very inexpensive but I’ve never used one and don’t know what they are all about. Any input would be nice, thanks

How loud is the sound from the speakers on the laptop? If that’s very quiet, then it’s probably not the jack.

I’ll assume you’ve used these headphones on something else, so you know they’re good, and if it’s a headset, you plugged the headphone plug into the headphone jack, rather than using the mike. NOT THAT I’VE DONE THAT.

I’ve used USB headphone jacks, and they seem to work well. Is there a chance you could take it to a Best Buy or something like that and try one out (in your laptop) without having to buy it?

Yes i’ve plugged it into the right slot, i’m using a pair of beats by dre earbuds, I also tried my dads sony earbuds and an pair of the ipod stock ear buds all the same the sound is super low. The sound from the speaker on the laptop is loud and sounds fine but as soon as you plug in the earbuds it’s super low. I can’t take it anywhere i live in a small town on an island, i have to order pretty much everything off the internet it sucks. I’m just wondering if the adapter will impove sound volume and quality

Do you have a pair of powered speakers you could try? Something with a mini-jack connection like Labtech speakers or something? I once had a funky jack that sounds very much like what you’re experiencing – the sound volume was very low and tinny. It turned out the jack on the laptop was very tight and not letting the mini-jack slide in all the way. Once I man handled the jack all the way into the female receptacle on the computer I got full sound.

hahahaha, ok I just found my dad’s speakers upstairs they are logitech with a sub wolfer, I plugged them in the headphone jack and it sounded perfect, but you can also turn the speakers up so I guess that didn’t tell me much about volume, but the sound quality was good

Hello jack,
couple of things to add, there’s a big difference between a ‘line out’ socket and a ‘headphone’ socket.

Line out sockets are essentially designed to connect to the line level input of an Audio amp, CD, tape rec inputs etc. Also designed for a much higher resistance than headphones. Better people than I can supply metaphors. Connect your lappy/Tower to a HiFi Amplifier and the current used to produce the sound is drawn by the HiFi.

Plug a set of low, 8- 32 Ohm, Headphones into your Tablet, Mobile/Cell what have you, and all the power, everything else being normal, comes from the battery of your portable device. This can really skew manufacturers battery usage stats. My current Nokia will last for nearly a week, until I attach a set of headphones, then hours, single digits.
P.

What is the precise model number of your notebook?
1: Check that there is not some external volume control on the bezel, edge or face that you ramp up or down by pressing our touching it.

2: Go into the sound control apps under control panel and make sure the default line out volume is not set too low.

Hi, the model is toshiba satellite C50-A-02V, there are no external volume control and the default line out is not set low, there are only 2 jacks on the machine

I have a Toshiba as well. For about a year I tried various bud 'phones on it. Like you, I found the volume was very low. One day I happened to slide the left/right balance to the left, and the volume seemed to increase a little. I gave up thinking that was the best I could get without buying powered 'phones.
Then one day I found a cheap pair of the old style big 'phones with the cup that covers the whole ear. I plugged them in and was surprised - they were super loud. I usually have them on half volume, and that’s plenty.

It doesn’t make sense to me that a larger 'phone puts out more volume with the same feed that was feeble from the buds, but I guess I know nothing about how speakers work.

OP, have you got an old pair of large 'phones laying around that you could try?

Per the manual link below (section 4-39) there are apparently two different sound control modules in the control panel the second being a DTS Studio Sound applet. Have you played with both?

You may also want to play with the volume control using the function keys, also try downloading another media payer like winamp to see if that makes a difference.

Also this may sound odd but try it. Remove the AC from the machine and remove the battery. Let it sit for at least 10 minutes then reassemble and replug. Sometimes weirdly notebooks become "stuck’ in various hardware modes and a power reset id necessary ti unstick them.

http://files.sotmarket.ru/instr/notebook/toshiba/manual-toshiba-satellite-c50.pdf

I will try this and get back to you

ou mentioned all the headphones you tried as being earbud types. It’s not clear to me, but if these all happen to be ones meant to be used with cellphones that have a little microphone inline on the cord, this could be the problem. Headphones meant for cell phone use have a connector called a TRSS (Tip-Ring-Sleeve-Sleeve), whereas regular headphones with no mic have a TRS connector. The metal conductors on the connector need to match up with connectors inside the jack in order to transmit the signal. The problem is that TRSS connectors don’t line up the same and so the signal is distorted.

There are lots of people out there having this issue, if you google for ‘weak sound laptop’ or similar. The general description is that the sound is weak, or low, lacks bass, or has a weird reverb effect. I was having this problem with my Sony laptop until I found out the reason behind it. If this is what’s causing your problem, you can try using regular headphones or you can get an adapter so you can plug your existing earbuds in.

Nothing has worked, I guess I’ll have to try the adapter route

Try pulling the headphone plug out a fraction. If that improves it, it’s probably the connector problem Enigma42 mentioned.

At least on my laptop i just bought a brand new Toshiba satellite c55-A series laptop and i have beats solo’s and i couldn’t figure out why the beats sounded so shitty in my laptop, i too tried everything i could but eventually i figured out something that works. if you go to the sound mixer volume control and click on the main speakers, it brings up the second menu(speaker properties) then on that click the box “enhancements” Then click the check mark box labeled “Disable all sound effects.”
as soon as i did that it increased the volume to a loud but reasonable level. i have no idea why but it worked. hopefully it works for you too.