Lately, some websites don't load at all. Where do I go for help?

I apologize for loading up the SDMB with another computer question. Lately, I cannot access a particular website. I called them and they were no help. A few other sites are now impossible to load. And now, other browsers that I can use (I usually go through the AOL browser) don’t seem to work at all. I don’t really know where the problem is, so I don’t know how to get help, or where to go for it. Where do people like myself (computer pinheads) get help with such issues? thanks, boys and girls. xo C.