Was the emergency related to the functioning of the emergency number? Did someone tell Nigel that 999 was being shut down?
Perhaps, fundamentally his problem was the inability to call someone. The who isn’t really important.
No.
No.
Is Nigel’s age relevant?
Location?
Did he call by accident?
Had Nigel lost his phone?
Nigel had an emergency of sorts. He was able to solve his emergency by calling the emergency number (999 as it so happens in this case). However, he immediately hung up after they answered, why?
No to all.
Was Nigel so lost that he didn’t know what country he was in, and upon hearing that 999 answered, he confirmed that he was in the UK?
No.
Is the response to calling 999 the important thing?
A return call?
Emergency personnel dispatched?
Was Nigel able to talk?
Is the response to calling 999 the important thing? No
A return call? No (although there probably was one)
Emergency personnel dispatched? No
Was Nigel able to talk? Yes
Is Nigel a human?
- Adult?
- Teenager?
- preteen child?
- very young child?
Is Nigel an animal? A bird? A parrot?
Nigel is a contrived person who is a mix of many people that this did/could have happened to. Most likely to be a teenager or adult.
Was Nigel calling in the dark?
Would the 999 folks be OK with the reason Nigel called?
Was Nigel calling in the dark? N/A, probably not
Would the 999 folks be OK with the reason Nigel called? No
If Nigel had been in a different country with a different emergency number, could he have gotten the same result by calling that country’s emergency number (for instance, calling 911 in the US)?
In such a situation, could he have gotten the same result by calling 999 (even though, in the US, that’s not the emergency number)?
If Nigel had been in a different country with a different emergency number, could he have gotten the same result by calling that country’s emergency number (for instance, calling 911 in the US)?
Yes (99% sure the answer is yes, having trouble independently confirming)
In such a situation, could he have gotten the same result by calling 999 (even though, in the US, that’s not the emergency number)?
Not sure about this one. Possibly.
Was Nigel checking that his phone’s speaker was working correctly after being unable to hear anyone at a ‘normal’ number?
Was Nigel pretending to phone someone other than the emergency services?
No.
No.
Did 999 dispatch emergency personnel to Nigel after he hung up? Did those personnel solve Nigel’s emergency? Was Nigel afraid to talk, or did he think talking would cause him further distress due to his emergency situation?