Have you seen those annoying eBay TV ads to the tune of “My Way”? I see one a few days ago and again tonight, and there’s a line in the song: “The feedback shows / That you won’t get hosed.”
Now in lookin at eBay’s Feedback FAQ, I find the question “Does a high feedback rating mean that an eBay member has a great reputation?” and the answer “Not necessarily. In most cases, a high feedback rating is a good sign, but you should always check a member’s feedback profile for any negative remarks. It’s best not to judge users only on their feedback ratings.”
Let’s say I buy something from somebody on the basis of their having a high feedback rating and they do indeed hose me. What kind of legal-type action has eBay opened itself up to by advertising that the feedback rating is a solid indicator of a seller’s reliability and trustworthiness?
This is all hypothetical, BTW, no legal action being contemplated by yours truly.