Lunkheads running the internet, lunkheads running businesses.

[I_Love_Me_Vol.I]

@Channing_Idaho_Banks

Some businesses won’t even answer the phone.

Usually the same ones that won’t list their operating hours online–which is what you’re calling to find out.

[Chimera]

@Channing_Idaho_Banks

Some businesses won’t even answer the phone.

I dunno, I’ve been in business where there is only one person (usually the owner, sometimes a manager or just a clerk) and have lectured them about spending time telling someone that, yes, the store is open right now during their normal business hours; rather than helping me. You know, the guy with the actual money in your store RIGHT NOW hoping to spend it.

Which is more important? Theoretical money on the phone, or the person in front of you with cash? Because I’ll walk out of your store if your phone is so damned important that you can’t help people actually in your store.

[jz78817]

@Cat_Whisperer

I’ll piggyback onto your rant to add businesses that don’t have an internet presence (if I do a search for local lawn mower repair shops, and you don’t come up, I’m not making any other effort to find you), businesses that make it difficult to contact them over the internet (a “Contact Us” page that lists only a phone number, not an email address), and businesses that don’t respond to emails. These are bare minimums for running a business these days - they are NOT optional.

ETA: Also, businesses that make their webpages so difficult to navigate. Don’t hide the things customers frequently look for under tab after tab - build your websites from the customer’s perspective, of what they’re looking for.

shrug I’d think someone who knows how to use lawn equipment also knows how to dial a phone.

@Chimera

I dunno, I’ve been in business where there is only one person (usually the owner, sometimes a manager or just a clerk) and have lectured them about spending time telling someone that, yes, the store is open right now during their normal business hours; rather than helping me. You know, the guy with the actual money in your store RIGHT NOW hoping to spend it.

Which is more important? Theoretical money on the phone, or the person in front of you with cash? Because I’ll walk out of your store if your phone is so damned important that you can’t help people actually in your store.

wow, what impatient little brats we all are. Here I am, sitting like a lump on a log in the chair while my barber takes a phone call to tell the caller what time they close. Little did I know I should storm out with a half-finished haircut because he had the unmitigated gall to answer his business phone to address a business-related call.

Fuck. listening to people these days you’d think they’re afraid actually talking on the phone will burn their goddamn ears off.

[Cat_Whisperer]

@iamthewalrus_3

We all know that when we go to a restaurant’s website, we really want to read about how the chef had a vision for the kind of cuisine and atmosphere he wanted to create. You know, something sustainable and healthful, but grounded in tradition and family. Put that shit right front and center. Ideally with lots of pictures of ingredients so we all remember what a bell pepper looks like when it’s cut in half.

No one cares where the restaurant is or when it’s open. You can put that in the footer of like the 4th tab in a tiny font. If possible, make it an image of text, so they can’t copy the address to set it as their gps destination.

Also, the menu should use custom fonts in a pdf. Or low-quality high resolution photographs of a menu five years out of date. If there aren’t seven serifs on the headings, can it really be called a menu? If you have to put the contents in actual html, try to split it over as many different pages as possible. One dynamic expandable sub-page for each dish would be great. The point is to make it as hard to read as possible. Otherwise people will have nothing to do for the first few minutes at the restaurant (if they figure out where it is).

Oh my God, I think every restaurant site I’ve ever been to has been like this. Do they teach bad website design in chef school, do you suppose? Or are they just messing with us?