If you’ve ever found yourself on a website that was designed for maximum user-unfriendliness, that made you want to smash your computer (in addition to never using the site’s product again)…
I give you: StubHub.
Having sold my tickets, I needed to give StubHub a bank account where they deposit my funds. Reasonable.
When I entered all the bank routing and account information, I got this message:
Oh no! Something went wrong. Give it another shot.
Seriously? Could you give me a hint??
I gave it 8 more shots. And tried 2 different banks. Same freakin’ stupid message every time.
So I looked for customer service. I found a button that said “Chat” and thought aha, here we go, problem will soon be solved. Except…“Chat” brought me to their FAQ page. Note: that is not the definition of “chat” in any known language.
So I hunted high and low on their “Contact us” page for a phone number. Apparently they don’t own a phone, or they’re going to great lengths to make sure nobody can actually, you know, contact them.