It was supposed to be marked down to $479, but somebody left off the 9. :smack: What I want to know is was the same mistake made in Macy’s POS, or did customers just show up waiving the catalogs? If it’s the latter why the hell did the manager override the register instead of quickly pulling the necklaces out of display? :dubious: Does Macy’s not put the standard disclaimers about the store not being liable for misprints & quantities being limited in it’s flyers?
Gold and silver, not diamonds.
1/3 the price is a pretty good deal anyway.
The article doesn’t say how many they sold at that price, except to imply that it was “many”.
Interesting…
The diamonds in the necklace are probably worth about $30.00-the gold/silver maybe $70…so Macy’s still made money. people are astound by how little jewelry is worth (wholesale) or at pawn. The markup is enormous.
Macy’s paid wholesale prices not what they are worth at a pawnshop.
Even if your numbers were correct your conclusion is wrong - the error was marking the necklaces down to $47.
…a clerk offered to have two of them shipped to his house. His receipt read: “Total Savings was $1,400.”
But a couple of days later, a Macy’s call center employee left him a voicemail:
Ooh, that’s gonna bite them inthe short term. Premium-level customer service would have been to honor the order quietly and eat the $864, rather than get much more than $864 worth of bad publicity.
I say in the short term as anyone shopping for jewelry right now might be discouraged from going to Macys, but I’m sure this will be all forgotten about by the world within a couple of months.
Is that legal? I’d have thought once they’d accepted payment, they’d be obligated to ship the item unless there was some factor out of their control keeping them from doing so.
In Canada a store is obligated to honour the price on the item, even if it is a mistake.
In the US my understanding is that that isn’t true, prices are an “invitation to treat” and not a formal offer (though a lot of stores have policies that they’ll honor price tags).
But I would’ve thought that once things had reached the point where the guy had paid and been given a receipt and gone home to wait for delivery, as in the linked article, that would’ve counted as an offer and acceptance, and Macy’s would be legally obligated to follow through.
Maybe I’m missing something, but how did someone buy two of the necklaces and save $1,400?
He spent $94 on what was originally priced at $3000 total. That should have been $2906 in savings, right?
They did follow through. They gave him a refund for the mutually agreed upon value of the necklace.
IS there a specific law requiring that?
Is this true for all of Canada, or just Quebec?
The British custom is that an advertisement is not an offer to sell - it is a solicitation of an offer to purchase.
There is a HUGE difference between the two. The $47 vs $479 is exactly that difference.
The person who first got a writing saying his purchase was accepted and then one (I may be out of line to consider an email as a ‘writing’) declining it may have a case - it would be up to a court to decide if there had been a legally-enforcable acceptance of his $47 offer.
Everyone else - just like the ATM which malfunctions and spits out 10x the amount of cash you withdrew, you don’t get to keep it.
double post.
nm