I purchased Microsoft Works Suite 2005 and installed it on my computer. My computer crashed and now I am trying to reinstall, but it is not accepting my Product Key, thus I cannot bring up Word. This happened once before and when I called customer support they gave me a new product key and everything was fine. This time however they are telling me that I cannot reinstall it, that it can only be installed on the computer that it was purchased with, and they will not give me a new product key this time. I did not purchase it with my pc, if that is relevant.
Is there something I can say to them when I call that will make them think I should get a new product key? If this is relevant, it does say on the disk, “for distribution with a new pc only.”
PLEASE HELP, I CANNOT AFFORD A NEW COPY.