So, I tried to upgrade to Office 365 2016, which included a new version of One Drive. One Drive promptly started throwing up errors, saying it couldn’t authenticate because the server was using the wrong version.
So, I go look on the internet. People have been complaining about this since the new version came out. Has Microsoft fixed it? Of course not.
There is a fix out there, but you have to wade through pages of stupid Microsoft support threads to find out the fix. And the reason I call these threads stupid, is because the Microsoft tech support people keep giving out stupid responses, like “Reboot the Computer.” Or uninstall and re-install the software. Which is not the problem at all. The problem is that Microsoft’s stupid new version of One Drive messes up the credentials stored in the Windows Credentials Manager. Oh, and then the cache might be corrupted, so you might have to clear that cache and force a resync from scratch. But you gotta wade through a bunch of irrelevant “advice” from Microsoft techs to figure that out.
And this problem has apparently been going on for months. Seriously, they break their cloud storage solution and then don’t even respond to a pretty serious problem properly.