Question. I set up the email files on most computers where I work. But I was out for this one. Anyway I get in today and get a call, I can’t get into my email.
I look at this women’s email and it says it can’t locate the PST file. So I look on the network or U drive where I put them. I can’t find it.
So since this particular computer I didn’t set up I figure maybe the IT guy put it on the C drive. No PST file.
I do a search on my computer for *.pst and nothing comes up.
I was gone the day before but she says she used it on Wednesday when I was out. Now Thursday it is gone.
Now no one in my office is smart enuff to know they have a U drive much less delete something off it. (you also have to log onto the U or network drive with your password)
Question is…
Other than deleting out the PST file could anything else happned. I also checked in case it was renamed. I can’t find the name, either.
Also I checked the network back up of the previous day and there are no PST files on the U drive which leads me to believe it was on the C drive.
Finally is there anyway to check to see what was deleted? I try to get info from our IT guy but he is like its gone I don’t care.
Are you logged in correctly? (i.e. logged in as the same user as when you last saw the file?) some networks map a different server folder to certain drives according to who is logged in - I’m guessing that the U drive is set up like this on your network - when you log in, you get your ‘own’ U drive, when somebody else logs in they get their own distinct storage space too.
Yes I am. I log in under the last user. They do each get their own U drive.
The thing is our IT guy will just say “too bad” he doesn’t look. I have found a lot he misses by being lazy. The thing about this that interests me is no one knows what a PST file is. They would be unlikely to even access it much less delete it.
I am just a curious guy. I just wanted to know if there was a way to tell if the PST was deleted. If it can’t be recovered so be it.
When she opens Outlook it should immediately give an error message that The file C:\foo\bar.pst could not be found. That should tell you where it was before the mysterious event happened.
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*Originally posted by Markxxx *
**Yes I am. I log in under the last user. They do each get their own U drive.
[quote]
See if you can persuade him to look across all of the user folders - I still reckon it just might have gone into the wrong one (if you weren’t logged in as who you thought you were when the file was migrated to the U drive)
Keep your eyes open and learn everything you can about the company IT setup and needs; when they eventually fire him for laziness and incompetence, there’s an opportunity for you to step in and save the day. This is exactly how I made the move from Inventory Management to IT and I haven’t looked back since.
See if you can persuade him to look across all of the user folders - I still reckon it just might have gone into the wrong one (if you weren’t logged in as who you thought you were when the file was migrated to the U drive)
Keep your eyes open and learn everything you can about the company IT setup and needs; when they eventually fire him for laziness and incompetence, there’s an opportunity for you to step in and save the day. This is exactly how I made the move from Inventory Management to IT and I haven’t looked back since.
That is it NUMBER. It says U/Microsoft/Melonie. Meloni is the name of the person. So her file is meloni.pst
I guess the thing that is weird for me is how does one accidently delete out a PST file?
I can see deleting the files in your inbox. You go to fast etc…
I guess to be fair to our IT guy he does do THREE Hotels. That is why I help out. And a missing files isn’t a high priority. I just like to know things.
She won’t die without it. So her email files are no more. It happens. I mean I can’t see how these people who have NO CONCEPT of a file. I mean they don’t even understand what a .xls file is.
Why would anyone go “Oh look a .pst file let’s delet it.”
Could it be a virus? I ran a scan on it the first monday of the month. I use McAfee and download the latest version and scan all the computers and the network on the first or second of each month.
Just like you’d delete any other file. It is hardly unheard of for a user to delete an important file without knowing it. If they had access to their U: drive and decided to delete files in there, they might remove it, not knowing what it was.
You’d be surprised. People sometimes delete things that they don’t recognize. Either they’re afraid it’s a virus, don’t think it’s important, or grab a bunch of files for deletion without realizing all they’ve chosen.
Possible, I guess, but I don’t know of a virus that targets .pst files.
PST files tend to get rather large; a person searching for large files that can be deleted (searching on . above a certain size) might find the file and delete it without understanding what it does.
I still reckon it might be somewhere on the server, maybe moved by accident - can you get the IT guy to list PST files on all drives (using his admin privileges, which will allow him to see much more than ordinary users can get to.
If it is a Novell server, there’s a feature to restore deleted files (very much like the old UNDELETE function in DOS), alternatively maybe it can be plucked out of a backup.
Thanks for your help guys. I can’t figure it out. I mean after all I kid you not, I am dealing with people who can’t find a * button on a computer. They don’t know the difference between ; and : really.
I was trying to show someone to do a feature from Start run type such and such and a colon : and they were typing ; they said “isn’t that close enuff”