The arguments that pro-offshoring retards put out there are just about guaranteed to do their cause ruinous damage when it’s brought to light.
The problem is that anti-offshoring people haven’t confronted these bastards persistently or formed any organized groups to keep the heat on them.
People will rally and demonstrate over other issues… it’s time to mass up and put some REAL heat on offshoring. Make it a ballot box issue.
Pro-offshoring people need to be called out, and not just in message forums. They need to be confronted on Capitol Hill and in person where their arguments can self-destruct publicly and their callous attitudes toward the working class can be exposed.
This thread ain’t about debate - pro-offshoring people clearly can’t manage that at all - it’s about organizing.
We’ve got to organize if we’re going to win for real.
I’m curious if support outsourcing is done in other English-speaking countries. When Brits, Canadians, Australians, South Africans and Kiwis call customer service, do they hear an Indian-accented voice answer “Hello my name is Karen how may I help you veddy much please?” at the other end?
Canada definitely. Last year I was moving, and called my local telephone company. I was told that I could not keep my number because I was moving cities. I was not - I was moving a 10 minute drive away. It became apparent that the person in the customer service centre did not have the faintest clue about where I was living. I asked where they were located - the Philippines. Nothing I could say could convince her that my new address was in the same city as my old one, and I could therefore keep my number.
I ended up switching carriers, including internet and cable*. This outsourced “customer service” has cost them $160/month, and I have told many others my story.
If you don’t take good advice, that’s your problem. But you are lamer than a one trick pony: I’ve never seen any evidence that you have any tricks at all.
Please commence with the starting of a dozen new threads on the same goddamn subject, each more boring than the last.
It happens a fair bit in the UK. Sometimes, from the customer POV, it works fine, other times, it’s terrible. Some businesses make a selling point of the fact that they have UK based call centres (for example, First Direct Bank) - so if it’s something a majority of the market genuinely wants, then the only action people have to take is to remember to choose it.
And I totally agree with Mangetout’s suggestion - we need more unified directories of companies that don’t outsource to low wage nations. We need to support them, big time.
(Note: I don’t really care about outsourcing to Europe or Canada - since they outsource to us, too. We tend to trade more evenly.)
Australians definitely get call centre stuff outsourced to India. But interestingly, a friend of mine here in Melbourne used to work at a call centre where they were doing customer service for the UK (this was 8 or 9 years ago. Don’t think it would work very well now with the weak pound)
Australia, BTW is in a pretty good economic state, and offshoring doesn’t appear to be causing any problems for us.
That would create a black hole of stupidity. Which is good, if you think about it. Every stupid thought that comes out of the brain of the rest of us will be sucked into another space time continuum, and we’ll all seem that much smarter!
I must admit to some sympathy for the other continuum though.
And we all know how sophisticated most Americans are concerning economics and trade, right? We should definitely be guided by the opinions of people who would vote for GW Bush twice…
