Just got off the phone with those bastards. Basically, over the summer, we noticed that we were no longer getting wireless service at our house. We were using ATT Wireless, who had gotten bought out by Cingular. Called and was told it was because they were no longer maintaining their old TDMA lines, but would I like to upgrade to a new GSM phone?
I should known something was up. I went ahead and got the damn thing, but cancelled one of the two lines we had on the plan. Bad idea apparently, even though I was told there would be no penalty, since this was an ‘upgrade.’ Believe me, I asked.
Just got an invoice for $160 from my friends at ATTwireless. Called to ask what it was about, and got an apology for the error- actually, I owe $275 for early termination. I keep my cool, and ask what my options are, whether anything can be done. I am told that I can get a credit for 2 months worth of service. I sigh, and open my wallet, but as I do so, I ask, to make sure, that this is it. That I’ll be shut of the company for good. Good thing I asked. 'Well, sir, since we’re in mid billing cycle, you’ll get another bill for about $50 after you pay this. ’
I hang up.
What the holy fuck is this all about?!?!? And of course, since I was an ATT customer, and am now a Cingular customer, no one can help me.
GAAAAAAAAAAAAAAAHHHH!
sigh Do I have any recourse here?