Too odd a thing to not share. But don’t worry, the mystery will be revealed.
I recently upgraded my video card and monitor, with the monitor running at a pretty high pixel rate: 3440x1440 @ 165 Hz. It’s been pretty reliable, but noticed that every so often I’d get a black screen, which would come back in a second or so. Audio (which goes through the DisplayPort cable) also cut out.
It’s been pretty rare and I didn’t have a clear repro scenario, but it never seemed to happen when I was in the middle of using the computer. Just when something… changed. Couldn’t quite pin down anything further though.
Tonight my cat was being rather naughty and I got out of my chair to discipline him. Glitch! Didn’t quite think much of it, since it’s pretty random overall. I sit down again and almost immediately the cat has gotten into trouble again, and I get up–another glitch! This time the coincidence sparks an idea, however unlikely: getting out of the chair is the cause.
I try a few more times and while it is not a guarantee, it is absolutely causing the problem in some way. Once I notice visual corruption rather than a blank screen; probably an indication of just a tiny glitch rather than something that would reset the screen connection.
I run some web searches. I’m not the only one with the problem, but almost all the responses are dismissive. Reinstall the OS. Update the BIOS. Check your drivers. Etc. All useless. I know it’s a hardware problem of some kind. The symptoms are somewhat variable–sometimes there’s a visual glitch, while for others the whole computer resets.
Some suggest that something is loose. But I bump my computer around a bit and it’s fine. Only getting out of the chair is a problem. It’s not static electricity, either.
Eventually, I find the answer: the gas cylinder is known to cause an electromagnetic spike! It’s even listed as a known problem on the DisplayPort website:
https://support.displaylink.com/knowledgebase/articles/738618-display-intermittently-blanking-flickering-or-los
Surprisingly, we have also seen this issue connected to gas lift office chairs. When people stand or sit on gas lift chairs, they can generate an EMI spike which is picked up on the video cables, causing a loss of sync. If you have users complaining about displays randomly flickering it could actually be connected to people sitting on gas lift chairs.
The page even links to a whitepaper from 1993 investigating the phenomenon:
Well yes, I have a Steelcase office chair with a gas lift system that springs back a bit when I get up. Somehow–and I’m not exactly clear on why–this emits an electromagnetic pulse, which couples with the nearby monitor cable, interfering with the transmission for a moment. The monitor notices the errors and resets the connection.
While my chair isn’t new, the higher-speed interconnect to my monitor is probably more sensitive than the previous one. And so it wasn’t a problem until now.
Now I need to work out a fix. I have a feeling it’s going to involve tinfoil.